Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,460 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 8th January 2025

C MACKINTOSH

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th December 2024

J Almond

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 13th December 2024

D Wells

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

J Gascoigne

207

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Easy to use and very quick with unbeatable prices. Thank you”

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“Very satisfied with the prompt service received.”

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“Very efficient. Easy to place an order even when a prescription is required. Custom service helpful. Free postage. Highly recommend.”

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“All quite easy to place order Received emails re delivery Arrived as expected Will not hesitate to use again Thanks !”

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“Excellent site. Easy to use and great price. Thankyou . Jackie”

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“Fab, quick, easy purchasing with a subscrition service which means I don't forget my horses supplements and you get them a little cheaper too! Thanks BlackCat!”

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“Extremely speedy efficient service, thank you very much!!”

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“I was looking for a product available in a larger quantity for my dogs and horse and first aid so buying a 5ltr container is very economical. I will definitely be using Direct4pets again in the future .”

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“Excellent speedy service”

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“Very easy ordering on the website and quick delivery and a reasonable price. Will definitely be using again.”

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“Website totally uncomplicated , pricing is competitive , communication is excellent . reorder system useful and delivery is quickly achieved . Have used D4P regularly .”

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“Absolutely over the moon with the service from Direct4Pet, definitely order again from them.”

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“Clear, easy-to-use website and check out likewise. Very pleased to have found this website and will not hesitate to use it again, as and when necessary;”

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“Can not speak to anyone. Processed a 'subscription' even though I do not have an account with you. Still trying to get a refund.”

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“Excellent service all round. Ordered one day received item next day. Will definitely use again.”

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“So easy and quick arrived next day very pleased will definitely 💯 order again”

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“Easy order process and item despatched almost immediately. Good price and free shipping. Very satisfied customer!”

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“very happy with the service from direct 4 pet, unfortunately the courier wasn’t so careful with the item. Luckily the product was intact.”

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“Excellent service. Easy to use website. Very fast delivery.”

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“Very simple and easy to use.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,460 reviews