Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,413 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

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“Paid for Express delivery still waiting 5 days after order .. Tracking only just updated Hermes havnt even got the parcel yet ..Not impressed !!!!”

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“The online ordering system is very easy to navigate and use. They are very competitive is their prices which is what initially drew me to their site. I will most certainly be using them int he future.”

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“still waiting for my order”

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Hi, So sorry to see the negative review, we always try to resolve all issues. If you would like us to help further please call 01704 332545 or email enquiries@direct4pet.co.uk

“Straightforward to order and arrived within 4-5 days. Product has an expiry date of a year. Great.”

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“Great variety, good prices and speedy dw”

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“Easy and quick order process and a very competitive price . Good after service keeping me up to date with my order.”

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“It was so easy to order price of item good and fast delivery which was free thanks”

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“It was so easy to use this site and delivered very quickly. I will definitely use them again”

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“Very easy to add details and upload to the prescription. Great price on medication.”

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“I received an e-mail saying that my prescription had been refused. I e-mailed several times to find out why, but never received a reply. I then re-ordered the item and got an e-mail to say that in the original order the prescription file was corrupt. Why did I did receive an e-mail telling me this somI could have re-uploaded it then. By re-ordering I could not use the discount code that I had.”

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“The website was so easy to use and such a reasonable price”

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“Excellent first time use of this web site, easy to use, easy to find product I was looking for, will definitely be using again.”

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“Very easy website to browse, purchase and payment went through easily and expected delivery date is good. Only ordered yesterday so can't comment further.”

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“This company is excellent!!! The items are dispatched at lightning speed and there is zero hassle. The website is super easy to use. I love ordering from them and will continue to do so in the future.”

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“We ordered Dog Rocks with no trouble. We received them yesterday 7th September. Service was quick and the item was very well priced.Allen Ennew”

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“This is the first time I have used your company for placing my order. I would not hesitate to use your website again as it was very user friendly, especially the uploading of my cat’s prescription. Also you appear to have dispatched my order the day after placing my order. Thank you.”

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“I made a google search and it came up with Direct4Pet as a competitive quote, the site was easy to use and the price quoted on Google was confirmed.”

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“Always extremely quick service, with good prices”

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“Amazing price and service”

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“It really must be super easyjet a tech dinosaur like me managed it”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,413 reviews