Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,518 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 3rd February 2025

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy and more importantly, the product I bought was cheaper on your website than I could find anywhere.”

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“It was easy to purchase and I wrote to them to say I was looking forward to getting the item. They responded to my message quickly. I'm expecting the item to be delivered Wednesday 21st October 2020”

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“GREAT COMPANY with easy to order medicines for pets. quick deliveries.”

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“Very fast delivery. Drontal did not have information sheet in box. Will use this company again.”

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“Really quick and easy using the amazon pay link”

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“On the whole mainly easy my password did not work, but they quickly sent me a new one.”

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“very straightforward, and arrived quickly.”

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“Easy purchase and quick delivery. No need to visit the vet!”

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“It was very easy”

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“It was fairly easy but not quite a slick as it could be, I had to search for how to do the next bit in places.”

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“I found what i was looking for, a friend recommended your site and I made a quick and easy purchase thank you”

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“Fairly prompt, would recommend”

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“A comprehensive web site with a good stock of pet medicines at reasonable prices. The ability to make payment via Amazon is easy and quick saving a lot of duplication at payment.”

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“It was very easy for me to access the website & find what I was looking for”

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“Really easy to find the non prescription item I needed on the site. Very good value, and the checkout process was quick and trouble-free. It took just over a week from order to delivery (although this was during the pandemic when all Royal Mail deliveries were impacted). Recommend.”

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“Hi my name is Jackie I bought the pet nail clippers very good an we'll made thanks”

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“Purchase was very very fast and they had what could have been the right thing, only sadly I did not know it was for animals!! They refunded me in full.”

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“Just to let you know I received my order today. Thank you for dealing with my first order, made in error, so swiftly”

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“Easy & Quick to order. Excellent service”

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“Yes it was easy to order my product, and I found the information easy to access 👍”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,518 reviews