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Direct 4 Pet (Black Cat Medicines Limited) Reviews

4.9 Rating 9,461 Reviews
98 %
of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)
4.9
Based on 9,461 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct 4 Pet  (Black Cat Medicines Limited) Reviews

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very easy to purchase what I was looking for just hope Adaptil calming chews work for my dog when fireworks start
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The website was easy to understand and the steps to follow to place an order were clear.
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Excellent service…never used them before they’ve saved me time and money and will definitely use again
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First time I’ve used this company. Found the website very easy to use and purchase arrived quickly. Will definitely use them again.
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My first time buying from direct4pet I bought 3 Kong holiday bears ,,they come in various colours ,,but I wanted 3 different ones as I have 3 dogs ,,whippet,borzoi and s greyhound.Your staff there were more than helpful a big thank you to Faye Massie and Kate Dalton.A credit to your company.,,I did try another company and I asked the same question could I get 3 different ones,,as it said they had 30 in stock,,their answer was we pack what we got,,so not very helpful like your company,. Again a big thank you from my 3 boys
Direct 4 Pet  (Black Cat Medicines Limited) 5 star review on 8th October 2022
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Easy to upload prescription and place order. Very good price and quick delivery.
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Ordered thyronorm Monday for my cat minx, it arrived today Saturday. With postal strikes and all very good service, shall be staying with direct4pet.
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Easy to use website, great pricing and speedy turnaround of prescription medicine.
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This product arrived very promptly and in good condition. I will certainly use this company again. Thank you for excellent service.
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I had no problem useing the website
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Easy website, with good prices.
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I ordered pain killer late on Monday night for my dog. I hadn’t heard anything by the Wednesday. I phoned and was told their vet wasn’t in on Tuesday so it hadn’t been signed off. They said it was being done that day and would be sent out on next day delivery. It’s now Friday and when I track on Royal Mail it’s still not out for delivery. Unimpressed.
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Top quality service with fast delivery. Couldn't be better!
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Easy to use website. Very competitive prices
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Easy website to use. Order tablets with a prescription . Super speedy delivery
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Very easy to order and my order is on its way already so speedy delivery too (courier permitting!)
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Easy order, fast delivery. Would use again. A**
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Found what I needed very quickly ,questionnaire was easy to fill in , plenty of information about the product and online instructions how to use
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Using the website was easier than the recommended site i was given to find the product I was searching for. Also, browsing the website was straightforward in searching for other products that will be my first port of call.
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Great service and delivery in less than 24 hours will definitely be using again
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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,461 reviews