Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,414 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next day delivery and four days later still waiting , terrible service”

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“Very easy to use website”

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“Easy to order, best price online. Free delivery and arrived quickly”

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“excellent in evey way , will definately use again”

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“Easy to purchase and by far the best price for this medicine. Very happy indeed.”

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“Good easy to use great photo of the ears”

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“Quick and easy to understand.”

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“Well yet again very impressed with there service…ordered one day and arrived the next…excellent service….”

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“i was let down badly by Pets at Home and Direct4Pet stepped in at the last minute and sourced some very important vet prescribed dog food. excellent service! now my supplier of choice. can be relied upon in an emergency. priceless! - Joe”

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“Great service and an easy to follow through website. The item I purchased was at a very good price and arrived within 2 days.”

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“It was really easy to place the order. The items were very reasonably priced and arrived very quickly.”

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“I found the website very clear and easy to use, which I did after kindly receiving an email notification when the item I wanted came back into stock.”

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“All easy to use but more info re delivery charges particularly on the invoice would be most helpful.”

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“Easy to find what I was looking for and super easy purchasing.”

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“The website it's self was really easy to navigate. Only placed the other today. But happy with the initial email and easy use.”

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“Great price and fast delivery. Can't fault it”

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“Very straight gorward to find an purchase the item I wanted.”

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“Fast, reliable and easy to use”

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“Very pleased with the purchase. Good prices. Very helpful customer service, quick response to my inquiry (via email). Fast delivery. Will definitely order again from them.”

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“As your competition wants £2.49 for postage, it was worth me looking elseswhere love the dog's ears ! was not returning an item, 1st time user, keep the postage out and will let my friends know our vets are so expensive”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,414 reviews