Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,515 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 3rd February 2025

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

208

Anonymous

Anonymous // 01/01/2019

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“Purchasing process was very straightforward and efficient and provision of information after purchase excellent”

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“My doggie was leaking wee wee and leaving puddles. I have used this product for a few months, wanted to be sure, it's absolutely brilliant no more leaks or puddles. Easy to purchase and fast delivery. I have just purchased our third bottle. Being a Chow Chow life was becoming complicated as she has big fur bloomers and I was constantly washing her. We are over the moon that this product works so well.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 17th April 2021

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“Speed of service is second to none. Very reliable”

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“Smooth and simple transaction, with great seller communication.”

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“Purchasing process very quick and easy. Item received is as expected (dog loves it!). Very prompt delivery, thanks.”

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“A bit of a simple question. I often order from EBay so know how to order. I have ordered from you before as the Droncit arrives in an efficient manner. You keep in touch very considerately. It has not yet arrived (I did not expect it to) so cannot answer if delivery is on time.”

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“Items are competitively priced, there is a comprehensive selection of products, the website is straightforward, and communication is very good. ‘What more do I need to say’, thank you”

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“Very easy and pleasant transaction, will definitely be using again. Thank you very much. :)”

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“Very efficient and pricing very competitive.”

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“Been with black cat medicines several years, excellent Seller and no issues, fast delivery and great products. Top Seller! Thank you”

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“Very good quick service”

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“Found the product we wanted and ordered it without any fuss. Product has just arrived via Royal Mail 48. Very happy with the efficient service.”

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“Super easy and kept informed of progress throughout”

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“Good Product ,”

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“Very easy website to use”

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“Excellent easy website to use”

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“It was so easy well priced and the other good thing for me was Royal Mail was used as the delivery service always back good pricing and fantastic service thanks again gerald morgan”

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“My order was as expected, very good. Thanks”

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“Excellent fast delivery - price for 2 items I bought was nearly the same as 1 from everywhere else - will buy from again - easy paypal payments”

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“Reasonably priced item. Easy transaction.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,515 reviews