Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,463 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 8th January 2025

C MACKINTOSH

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th December 2024

J Almond

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 13th December 2024

D Wells

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

J Gascoigne

207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, easy to navigate and great prices.”

Helpful Report

“I havent yet received my goods yet I had a notification to say that it had been delivered”

Helpful Report

“VERY PLEASED WITH YOUR COMPANY AND THE EXCELLENT DELIVERY SERVICE. TOP MARKS. ARTHUR.”

Helpful Report

“Easy to order, excellent price by comparison only criticism is packaging for delivery. Item send it original dispensing box with no extra packaging so not secure”

Helpful Report

“Very good service and delivery time ...used several times . Highly recommend”

Helpful Report

“First order--speed of processing despatch and delivery is amazing. Great communication emails --This was an excellent experience.”

Helpful Report

“Very straight forward easy service defo returning”

Helpful Report

“Very easy transaction, prompt delivery and good communications! Thank you”

Helpful Report

“Very easy to find what I needed, and good value. Love the free postage too!”

Helpful Report

“Really easy to navigate. Will do repeat orders in future. Thank you for helping keep my house rabbit healthy.”

Helpful Report

“A good website. Purchased what I needed at a good price. Delivered quickly and easily. Will use them again.”

Helpful Report

“Brilliant service.Ordered mid afternoon and arrived the next morning.”

Helpful Report

“Found it easy to order at good prices and delivery included got my order next day 100%”

Helpful Report

“Quick response and good prices.”

Helpful Report

“great service.easy to purchase and check out.will return to purchase again soon”

Helpful Report

“very prompt service and ease of ordering made this an excellent purchase.”

Helpful Report

“The website was easy to use, I found what I was looking for quickly. It was very good value and free postage.”

Helpful Report

“The website was very straightforward and easy to use.”

Helpful Report

“I came across direct4pets searching for something that my vet had recommended for one of my Shih tzu's. From start to finish I found it a very easy and pleasant transaction, from finding the item, purchasing the item and paying via Paypal always makes life easy, with fast delivery too. All this plus notifications every step of the way. Excellent. Would highly recommend and will certainly use again. Colin”

Helpful Report

“My normal supplier had no stock of the medicine my cat required so I came to Direct4 Pet. Extremely simple website to use, I had identified and ordered the drugs in a few minutes and they arrived the next working day. Brilliant.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,463 reviews