Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,411 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

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“Excellent service, got what I ordered at super quick speed!”

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“I had struggled to get a certain type of Guinea pig fruity mix and this website I found it. Easy to order and arrived really quickly. I cannot put my name as ordered for a Guinea pig rescue and therefore it comes up with my friends name and not mine.”

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“Very pleased with my first dealings with Direct4Pet. Ordering was easy but really impressed with the delivery process, using a Sunday to deliver was excellent. Think would have been next day but I was late ordering. Didn't take long and not too expensive, also keeping me well informed. Most grateful as was needing some medicine for the cat. Will use again I'm sure. Many thanks.”

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“Very easy to order, great price and very impressed with the quick delivery. Will definitely be ordering again”

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“Easy to order. Fast delivery. Great value. Well packaged.”

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“Easy to order. Free delivery. Good price and quick shipping.”

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“Easy to order on-line, fast delivery, great service.”

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“Great service, quick delivery and quick response”

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“Very easy to place an order & will buy from you in the future & will also recommend your excellent service!”

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“The website was clear and easy to use”

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“Great site to order from easy to use and the emails about my subscription are great very useful.”

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“Excellent. Easy to use. Great communication. I ordered wrong item for rge size of my cat. Refunded quickly. Re ordered and got within a week. Will use again highly recommended.”

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“Extremely easy to use and super fast delivery. Very pleased”

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“I hadn't heard of the website before but it was the only place I could find online with the size and particular type of product I wanted (a bag of compost...from a pet supplier?!) so I took a chance. It was a good price and delivery was quick. Upon receipt it was clear there was an issue with the product. HOWEVER, I contacted their customer services via email and the wonderful Rubina got in touch the same day and sorted my issue with a replacement product with no quibbling immediately. The replacement was sent out and received in a couple of days. Outstanding customer service! Five stars for product, price and service.”

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“purchasing from this website was very easy and well worth the effort good prices and postage costs”

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“Very easy to use website and find product of good value.”

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“Reliable and fast delivery for my cat medicine”

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“I found what I was looking for very easily, ordered , paid all quite straightforward. It was then delivered within the expected time frame.”

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“All good ,product as stated and on time.”

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“Fantastic service, will use again”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,411 reviews