Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,411 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely speedy efficient service, thank you very much!!”

Helpful Report

“I was looking for a product available in a larger quantity for my dogs and horse and first aid so buying a 5ltr container is very economical. I will definitely be using Direct4pets again in the future .”

Helpful Report

“Excellent speedy service”

Helpful Report

“Very easy ordering on the website and quick delivery and a reasonable price. Will definitely be using again.”

Helpful Report

“Website totally uncomplicated , pricing is competitive , communication is excellent . reorder system useful and delivery is quickly achieved . Have used D4P regularly .”

Helpful Report

“Absolutely over the moon with the service from Direct4Pet, definitely order again from them.”

Helpful Report

“Clear, easy-to-use website and check out likewise. Very pleased to have found this website and will not hesitate to use it again, as and when necessary;”

Helpful Report

“Can not speak to anyone. Processed a 'subscription' even though I do not have an account with you. Still trying to get a refund.”

Helpful Report

“Excellent service all round. Ordered one day received item next day. Will definitely use again.”

Helpful Report

“So easy and quick arrived next day very pleased will definitely 💯 order again”

Helpful Report

“Easy order process and item despatched almost immediately. Good price and free shipping. Very satisfied customer!”

Helpful Report

“very happy with the service from direct 4 pet, unfortunately the courier wasn’t so careful with the item. Luckily the product was intact.”

Helpful Report

“Excellent service. Easy to use website. Very fast delivery.”

Helpful Report

“Very simple and easy to use.”

Helpful Report

“Fantastic service, very quick delivery and great value.”

Helpful Report

“Very happy with how easy it was to purchase from this website and quick delivery 👍”

Helpful Report

“very easy website quick delivery 5* service”

Helpful Report

“Compared to the other pets website i have been using, this is very easy and simple to use, very happy so far... 🐱”

Helpful Report

“Very easy to use the website to find the product we required, but the payment method constantly opened Paypal and wanted us to open an account to make the payment even after I had selected another option. very annoying!”

Helpful Report

“First time I've ordered from you. It was easy to do & quickly delivery thank you. Will definitely shop with you again.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,411 reviews