Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,518 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 3rd February 2025

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good website. Purchased what I needed at a good price. Delivered quickly and easily. Will use them again.”

Helpful Report

“Easy to order from. Still awaiting delivery”

Helpful Report

“Very quick delivery.”

Helpful Report

“Very easy to buy Tree Barks powder online from Direct4pet.”

Helpful Report

“Very easy to use website.”

Helpful Report

“Ordering was easy, pricing could be better. Delivery in reasonable time but I would have preferred it if this expensive food had been packed in a box!”

Helpful Report

“Great quick and easy service. I order this medicine monthly and Direct 4 Pet are one of the best.”

Helpful Report

“Easy to find product. Clear & concise website & information”

Helpful Report

“A very easy to use site and progress reports on where the order is etc”

Helpful Report

“Good easy to find what I wanted.”

Helpful Report

“Easy order but I had to reset my password again even though it wasn’t changed. Simple notification would do when there systems don’t require user to do a password reset. In short. Price and delivery 4 stars Backend systems 2 stars. I would really like to know if they are iso27001 or ce accredited as I really don’t trust the systems back end at all.”

Helpful Report

“It was easy to order my purchase once my details had been registered, took a couple of attempts but it was soon registere.”

Helpful Report

“Very quick and easy to do. I had to phone for login problem, the advisor was very helpful.”

Helpful Report

“Very good and straightforward”

Helpful Report

“The only problem was trying to put 69 in the address as I felt it was essential but couldn't alter anything.”

Helpful Report

“Placed order over the phone. Pleasant and very helpful person . Next day delivery was very impressed. My order came as tablets not capsules as requested. but will hope for the best !! Would recommend.”

Helpful Report

“A clear concise website making ordering easy”

Helpful Report

“My purchase was easy to pay and easy to use your website”

Helpful Report

“Really liked the layout and the clear concise steps.”

Helpful Report

“Easy to order the product I wanted. Good prices and quick delivery. Will definitely use again.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,518 reviews