Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,414 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order”

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“i was very grateful to harriet for taking my order, there was a problem with royal mail saying they would deliver the order on the monday, after the friday (when order was placed) which they didn't do. i called harriet & she got into their tracking & asked them to leave package in my enclosed porch the next day. tuesday, the next day the order arrived. i was grateful & impressed by her gentle, friendly helpfulness all the way through :)”

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“Very easy on web site, very good price and very fast delivery.”

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“Found what l required with no problem, placed my order and was told it will be dispatched a couple of hours.”

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“Easy to order, sorted Buddy’s tummy upset … will keep ordering for other things, Thank you 😊”

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“Great item, fast delivery, 5 ⭐️ company, thank you!”

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“Ordered Droncit tapeworm tablets for my dog. Super pleased with the price as it included delivery, and Wow- what a fast dispatch and delivery it was! Great service.”

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“Very clear site to navigate”

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“I found ordering very simple and easy to do. Will purchase from you again for this very reason.”

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“Great prices and customer service”

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“Good reliable first delivery on informative website. Will use again.”

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“The website was all ok on the screen as it were but took nearly an hour to negotiate through . , not letting me change post codes and giving me the wrong service .”

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“No problem, easy to use website. Will use again when needs must.”

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“Very easy to order spider x on this web site”

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“I needed some different medication and just typed in the names and the items came up and I was able to add them to my basket. Superb service and they are on their way.”

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“Easy site for finding my dogs medicine. Good prices too.”

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“Easy to find what I wanted and to place my order, which arrived sooner than I had expected. The pricing was also very competitive”

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“Easy site to use and the order came very quickly via Royal Mail. Best price I found online too.”

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“The website was clear and defined and the selection process and payment for items easy to complete. Now I have discovered this site I will use again and again”

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“Very good competitive price for the goods bought, and free delivery. Goods were dispatched same day and arrived in the time period stated, a very good service.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,414 reviews