Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,484 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 8th January 2025

C MACKINTOSH

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th December 2024

J Almond

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 13th December 2024

D Wells

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

J Gascoigne

207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great value efficient service with free shipping on all orders would definitely recommend.”

Helpful Report

“Purchase very easy. Product descritption clear and precise. Excellent quality and service.”

Helpful Report

“Extremely easy to use,and quick dispatch,would definitely use again”

Helpful Report

“Excellent prompt service.would highly recommend.products are always great quality with a very reasonable price.”

Helpful Report

“Website easy to navigate, making foe a quick and effcient process. All the regular / secure payment methods available.”

Helpful Report

“Very easy to order usually comes early there great”

Helpful Report

“Fast delivery and very good prices.”

Helpful Report

“Wouldn’t go anywhere else. Can’t match their prices and with free delivery too. Also quick delivery”

Helpful Report

“Great company all items delivered safely an always on time 10/10”

Helpful Report

“Although I had treatments in place to deal with fleas for my cat and dog, I found the product I needed to give my house an annual top-to bottom treatment on the Black Cat website with no problem. It was keenly priced and arrived promptly, even though I hadn't selected the extra-quick postage. Great service!”

Helpful Report

“It was very easy to purchase the items I required and they were received within the stated time and undamaged.”

Helpful Report

“Great price and arrived promptly.”

Helpful Report

“Making my purchase was quick and simple, no problems at all. I am happy My wife is happy My dog is not happy - I purchased some tubes if tooth paste for him. Despatch and delivery very quick, packaging had no problems. I will certainly order from you again and I highly recommend your company.”

Helpful Report

“Simple and straightforward. Query efficiently dealt with.”

Helpful Report

“Ordered some corneal repair drops for £9.99. My vet was charging £20 for exactly the same product. Arrived within a couple of days. Excellent service thanks”

Helpful Report

“The website is very easy to use and the prices are good. The delivery is fast. Will use it again.”

Helpful Report

“Very easy to use.”

Helpful Report

“It was easy and more importantly, the product I bought was cheaper on your website than I could find anywhere.”

Helpful Report

“Great price for the product and extremely easy ordering and extremely quick delivery service. I got it the next day which was amazing!”

Helpful Report

“TropiClean Tartar Oral Care For Dogs has been excellent. Our cavalier does not like having his teeth cleaned and he finished up with gum disease. His teeth are lovely and clean now and he doesn't mind the additive in the drinking water at all. Can only recommend.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,484 reviews