Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,411 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and good communication but the item I received was not the item I ordered. It does the same job, bu, as I said was a different product. I received the RIP fleas and had ordered indorex defence spray.”

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Hi Jane, Sorry about this. RIP Fleas is a great product but as a gesture of goodwill we have posted you a replacement order.... and this time it will be what you ordered !! Ooooops - so sorry ! Regards Garry

“My delivery arrived a day early and was exactly what I wanted as described in description. Great price, great seller communication and great service all round. More than happy to use again.”

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“Easy to use site. Good prices. Quick delivery”

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“Really easy and best value for money”

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“I'm not good with Internet stuff at all but the last few times trying to find a way to do it was terrible until I've finally found this website thankyou that's a blessing for me”

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“Awesome service :)”

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“Have used several times now and will continue to use.”

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“Very easy ,informative and quick”

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“Fast service, good prices, stock things other sites don't, and free postage, love it!”

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“My third time purchasing bird seed from this company and it has been easy to do. From ordering to receipt took little time at all. Good service.”

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“Direct 4 Pets has an outstanding customer service team. 5* After having an issue with the delivery company, Direct 4 Pet took care of the situation straight away. All communication with them was professional, helpful and stress free. I highly recommend them.”

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“My cat requires a special food and I always order from direct4pet/black cat medicines. I used to have a subscription and this was perfect I didn’t have to worry about running out, the value for money is really good and the customer service is beyond expectations Great company to buy from and fantastic service”

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“Easy to navigate website, I didn’t realise that they sold so much other stuff not just vet medicine. Prompt delivery of items. Very pleased.”

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“Very easy to place order and very good price,however delivery time is extremely poor especially given I don't live much more than 15 miles from you.Over 3 days since I placed the order and it still appears to be on a tour of the northwest with royal mail so just hoping that when I do finally receive it is not damaged.”

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“Simple and quick. V pleased.”

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“Good except had trouble getting to my subscriptions to change them.”

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“Easy to use website, straightforward purchase. Excellent discounts.”

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“I ordered 5 tablets and only git 4”

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“From ordering on line to the delivery to my address was perfect in every way, great price, free delivery and super fast delivery, I was kept updated with every stage. Thank you so much.”

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“Thanks for a professional service and fast turnaround. Amazon also requires a thank you.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,411 reviews