Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,411 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a delay as not in stock..but true to their word as soon as it was available it was in the post for delivery. The price was competitive and I'm sure my purchase will be delivered shortly.”

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“Very good delivery times and better price than other companies”

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“very good thank you”

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“Excellent service”

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“Easy to order and quick delivery”

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“I have been using Direct4Pet for a few months now and they are great. The website is easy to navigate and the delivery usually arrives before the stated date. The price of the medication I order for my cat has increased however it is still a fraction of the cost the vet charges for the exact same product.”

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“Used first time and I was very impressed. Website easy to navigate and very competitive prices. Delivered in 24 hrs. Great experience all around.”

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“Easy to order, quick delivery”

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“Prompt & efficient service. Reasonable prices & website easy to navigate. Highly recommended.”

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“really easy to use the website- used the search facility to find the product I needed and I know it is a great price 'cos I've done my research”

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“Their website is easy to navigate and find what your looking for. They also send reminder emails when they think you are ready to order more food”

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“A pleasure to deal with. Great communication with Faye.”

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“Brill easy website and quick delivery”

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“Exceptional efficient service. Would recommend Direct4Pet/Black Cat Medicines to anyone needing anything for their little fur babies. Excellent customer service.”

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“By far the cheapest online & item £10 cheaper than my local pet store. Very quick delivery too. Cannot fault Direct4Pet, I would definitely use them again.”

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“Purchase was easy and delivery was very rapid 100%!”

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“Very straightforward ordering facility”

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“Very good the lad on reception in Nuneaton is brilliant he couldn’t be more helpful”

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“Prompt, easy, professional and less than half the price charged by vet. Saving of £60 even after paying vet for prescription.”

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“Very easy to find the site , upload my vets prescription and pay. Will definitely use the company again. Thank you”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,411 reviews