Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,414 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, excellent communication and speedy delivery. What more could you ask for?”

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“I found the website very easy to use. Loved the very reasonable price. Loves the free postage, but it the option that I could have paid for faster postage if I'd wanted. Looking forward to receiving it.”

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“Navigating the website was very easy and straightforward. I like the fact comprehensive details on the contents of the product I purchased were available for that product. Also, very friendly customer service gave me reassurance in my purchase. Will be using this seller from now on for my cat's needs. Thank you!”

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“Was very quick and easy to find what I needed and to purchase it.”

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“Website easy to navigate - product easily found and a great price. Will definitely use again.”

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“Good price and good service. Recommended.”

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“Speedy delivery”

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“Very easy website to use and great price with free delivery”

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“Great service and fast postage, every time!”

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“Easy to use website and fast delivery”

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“Your web site and ordering service is good But useing Hermes for deliveries let's your company Down.”

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“Very good value great delivery speed would recommend”

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“So easy to use. First time customer. Just typed in what I was looking for and a list appeared. Put my items in my basket and autofilled my details. Then preceeded to PayPal. Which I prefer as don't have to give my card details. Email sent to me immediately after purchase and tracking available. And a bonus.. Cheapest price found with no shipping charges. Thankyou.”

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“Easy to order, very quick delivery. Thank you”

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“Fast efficient service. No problems at all.”

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“My very sick cat is surviving on Specific Allergen Management Plus dried food he will not eat anything else. I phoned and they were very helpful .”

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“I cannot buy Specialist dog food for Kidney & Heart locally and have previously ordered it on Amazon. I thought this time I would order direct from your company and found ordering easy and straightforward, plus it was delivered promptly. It was cheaper too which was a bonus. Thank you.”

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“Very simple to use.”

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“It was easy to find what I needed at the right price”

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“Great website,vast selection of products,easy to navigate and make a purchase. Also quick dispatch of items. It's 5 stars all round for Black Cat Meds. Only bad point was Royal mail 48hr tracked delivery took 4 days to deliver and mangled the packages in the process! Luckily inner items undamaged.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,414 reviews