Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,518 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 3rd February 2025

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to navigate and layout was good. Price was cheapest and offered free shipping”

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“Purchase very easy. Arrived via Hermes. Unfortunately had leaked inside the bag and bag had completely disintegrated, only the bubble wrap inside the bag stopped the product from being lost. Used in the home and seems to be working so far.”

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“have not tried it yet. but prompt service. good price”

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“Arrived quickly and good value”

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“My purchase was straightforward. Product is exactly the same as I would normally purchase at the vets except the price doesn't have a 60% mark up! Delivered as promised and would buy again.”

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“Items are competitively priced, there is a comprehensive selection of products, the website is straightforward, and communication is very good. ‘What more do I need to say’, thank you”

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“Excellent product at a really good price.Have tried other brands but this was the best.Others caused sickness but not this one”

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“Very easy purchase and quick delivery.”

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“My experience with Black Cat Medicines eBay store was very easy to use and lot variety with the items they have to offer.”

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“Ordering was easy and postage quick, quality service”

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“Excellent service with only a tiny suggestion to get that 5th Star. If a tracking reference was attached to a "Dispatched" email notification then it would allow overseas buyers to track and see details of the local courier service too and monitor delivery. Other than that, thumbs up!”

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“I bought this over eBay was straight forward”

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“Item not received yet so can't comment on that, but good communication and pricing.”

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“easy to purchase, and quick turnaround time”

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“Very easy to navigate through your site, reasonable prices, good value all round.”

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“Received item okay”

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“One of many purchases for supplement fast delivery good price seems to help my dog”

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“Delivery ahead of time.gel does the job”

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“Very easy to use website.fair price.prompt delivery.will be ordering again.thankyou black cat.”

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“Returned damaged very good with replacement thank you”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,518 reviews