Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,411 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchase was quick on the new site and dispach to evri for delevery was very quick for delevery”

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“Absolutely amazing I got the 14 ch indusructable ball, arrived within 2 days on a Sunday. The ball is amazing I have a molinois and a patterdale, they absolutely love it definitely definitely the best ball I have ever got them 🥰”

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“Cheapest online price for the flea spray we require and the free delivery was quick.”

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“Total rubbish, never got order and their e mail doen not exist. Go away NOW AND KEEP YOUR MONEY ....................”

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“Very easy to navigate and place an order.”

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“All nice and straightforward.”

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“The website was easy to use. Order confirmed immediately and delivered swiftly. Good product.”

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“Web site was easy to navigate and your costs are comparable if not better than other suppliers. I haven't reveived the item yet but will rate that when I receive it. Communications thus far have been excellent.”

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“Ordering simple and arrived very quickly, happy with the service”

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“My first time on this website. Easy to find what I wanted, decent price and quick dispatch. Cannot fault that and will use again. However I will be telling this company how badly let down they were by the courier who ignored notices on a gate not to leave packages there but deliver to the door out of public sight. Luckily the fish food was well packaged and the product bag repelled the rain even though the courier had torn all the outer bag heaving it over the gate.”

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“Good pricing and very quick service . My order was processed and shipped within one hour; and on a Sunday too! Would recommend checking the website out if you need anything for your pets”

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“Very easy good service.”

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“I’m very impressed with Black Cat medicines as their website is super easy to navigate. I found the item I needed at an amazing price which also made it a great experience. Other websites were a lot more expensive. I’ll definitely look to BCW again.”

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“Absolutely fine was kept informed as to when the package would arrive.”

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“Great website easy to find items, payment and checkout was straight forward. Will shop again.”

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“Great selection easy to view and navigate website excellent value and good communication highly recommended seller quality thankyou”

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“Very easy to use and quick delivery”

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“It was easy to use but did not seem tu do the job for the price I paid. Had to purchase more. To see a Result. Would not buy again.”

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“Very easy and straightforward. Competitive prices. Fast and efficient delivery”

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“User friendly, variety of products”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,411 reviews