Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,413 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

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“Have ordered several times by phone . Delivery has always been quick and correct products delivered. Customer Service operatives very helpful and pleasant when I’ve had a question about a product. . Would certainly recommend.”

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“Great products and easy to order. No problems at all If given the choice I would always go for the Postal Service. You know when it is going to be delivered and it is handed to you as opposed to it being dumped on your land.”

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“Clear and easy to use. Prompt and efficient service.”

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“Nothing wrong with the item or price. The courier Evri you use is utterly hopeless. They delivered over 3 hours later than the advised 2 hour timeframe causing me to wait in unnecessarily. You're only as good as your weakest link. Use DPD”

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“Easy website to use and lots of size options”

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“Always good value and great having free delivery”

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“Easy website to navigate, got to check out quickly & product was an excellent price Thank you- will use again”

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“Easy to use and quick delivery. Also prices much better than buying at my vet.”

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“Very good service”

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“Very quick and easy to make a order online, plus quick delivery.”

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“Excellent service. Thanks”

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“Was very easy to use checked out in minutes”

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“I found the website straightforward and easy to use. I was able to upload a photograph of the prescription without any trouble.”

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“Great & easy to use site, good & competative prices when compared to other on-line vet pharmacy services.”

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“Very easy to locate what I was looking for!”

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“Very quick deliveries and the best price I could find for the medication I needed for my cat !”

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“Super easy website to use just took photo of prescription and done will use again .”

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“Placed an order for items needed for my dog and found the website very easy to navigate/very user friendly. Also, their prices are very competitive, so definitely worth considering if you need pet supplies.”

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“Great prices AND great service. Perfect.”

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“It was very easy and simple to order and arrived very promptly. Very impressed, thank you”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,413 reviews