Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,515 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 3rd February 2025

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've not ordered direct from Black Cat website, but have ordered many times from their ebay shop. Purchases have always been easy, prices are as good as any & better than most, and delivery has always been quick.”

Helpful Report

“I found what I was looking for very easy and quick. Checkout done through PayPal. As well very easy and quick . Price was good. Will order again . Just ordered yesterday so haven’t had this delivery. But on previous orders my delivery was always on time and nothing was damaged”

Helpful Report

“Now I know how to place my order it is very easy, more so as I am purchasing the same item each time. This is just as well, we I do not do much on-line shopping.”

Helpful Report

“Excellent service. Speedy delivery and a company I feel I could consult should i need to.”

Helpful Report

“Web site clear and easy to order and fast checkout great communication fast delivery highly recommended”

Helpful Report

“No problems and always use e bay”

Helpful Report

“Very good prices, simple to navigate the website, will certainly use again and recommend.”

Helpful Report

“Very good service. Very quick on getting goods to you. Would use again thanks.”

Helpful Report

“Very easy transaction, product delivered 2 days earlier than expected which is always a bonus”

Helpful Report

“Brilliant ebayer came well on time ex product will buy again”

Helpful Report

“Very easy transaction, excellent price and ordered on 9/04/21 received 10/04/21. Cannot fault service”

Helpful Report

“Purchased Easotic, so easy to purchase and came in 2 days as promised”

Helpful Report

“Very easy to order on the website. Most informative concerning the products Highly recommended”

Helpful Report

“I 'found' Black Cat Medicines through Ebay, whilst looking for eye gel for my dog. They had exactly what I was looking for and my purchase was delivered to me within a few days. Excellent service.”

Helpful Report

“Excellent service. made the order and it arrived the very next day.”

Helpful Report

“Fantastic service - great communication and super quick delivery as well as good pricing. Will use again and recommend.”

Helpful Report

“Brilliant company to deal with, extremely efficient, good quality goods, kept informed from start to finish. Speedy delivery, very impressed.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 8th April 2021

Helpful Report

“Black cat medicines are the best value I have found.. much cheaper than the same product anywhere else! Easy to order and quick delivery.. would recommend to anyone!”

Helpful Report

“Excellent product and excellent service would recommend them”

Helpful Report

“Straight forward ordering process. Easy to find what you are looking for on the website.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,515 reviews