Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,515 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 3rd February 2025

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I want x at the best price x always delivered promptly 👌👌👌”

Helpful Report

“Great communication. Friendly team. Fast delivery. All as described. Very Happy.”

Helpful Report

“Bought from black cat Medicines for a considerable time now and very happy with products, prices and service provided.”

Helpful Report

“I found ordering extremely easy and was kept informed during the process.My order was delivered fast.I would highly recommend placing an order with them.”

Helpful Report

“Excellent website easy to purchase what I wanted.”

Helpful Report

“Easy, cheap and fast. What more can you ask for.”

Helpful Report

“EVERYTHING WAS PERFECT NO PROBLEMS AT ALL WELL PLEASED”

Helpful Report

“Great shopping experience. Good range of products and competitively priced. Comms were great and postage speedy.”

Helpful Report

“Purchase was very straightforward, easy to order.”

Helpful Report

“Very easy to purchase. Very speedy dispatch and rapid delivery. Have been using this company for several years.”

Helpful Report

“Easy purchase and fast delivery of great items, Many thanks, will be buying again soon”

Helpful Report

“I have used Black cat medicines for quite a while and it's always been first class service,I placed my order Tuesday afternoon and my purchase was delivered on the following day ,”

Helpful Report

“Brilliant fast service, will definitely use again”

Helpful Report

“Very easy to use site, great that postage is free. Great price too, will certainly use again”

Helpful Report

“This is the first time I have made a purchase from Black Cat Medicines. The whole experience was excellent. Good, informative and polite communication. The gel I purchased is for a recently diagnosed dry eye condition my beagle has developed. The item arrived quickly, well packaged and trackable. It is also competitively priced. I will definitely be using Black Cat Medicines again”

Helpful Report

“Fantastic service from this professional company,I’m a returning customer,they keep you up to date with your order,really pleased and highly recommended, Thankyou blackcat medicines.”

Helpful Report

“Great service and excellent products”

Helpful Report

“Purchase was made very easily at a fair price. Delivery was very prompt.”

Helpful Report

“Web site is easy and practical to use and quick easy safe payment. Thanks black cat.”

Helpful Report

“Very easy to order.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,515 reviews