Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,464 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 8th January 2025

C MACKINTOSH

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th December 2024

J Almond

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 13th December 2024

D Wells

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

J Gascoigne

207

Anonymous

Anonymous // 01/01/2019

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“Very easy to order spider x on this web site”

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“I needed some different medication and just typed in the names and the items came up and I was able to add them to my basket. Superb service and they are on their way.”

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“Easy site for finding my dogs medicine. Good prices too.”

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“Easy to find what I wanted and to place my order, which arrived sooner than I had expected. The pricing was also very competitive”

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“Easy site to use and the order came very quickly via Royal Mail. Best price I found online too.”

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“The website was clear and defined and the selection process and payment for items easy to complete. Now I have discovered this site I will use again and again”

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“Very good competitive price for the goods bought, and free delivery. Goods were dispatched same day and arrived in the time period stated, a very good service.”

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“Great price, excellent communication and speedy delivery. What more could you ask for?”

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“I found the website very easy to use. Loved the very reasonable price. Loves the free postage, but it the option that I could have paid for faster postage if I'd wanted. Looking forward to receiving it.”

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“Navigating the website was very easy and straightforward. I like the fact comprehensive details on the contents of the product I purchased were available for that product. Also, very friendly customer service gave me reassurance in my purchase. Will be using this seller from now on for my cat's needs. Thank you!”

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“Was very quick and easy to find what I needed and to purchase it.”

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“Website easy to navigate - product easily found and a great price. Will definitely use again.”

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“Good price and good service. Recommended.”

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“Speedy delivery”

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“Very easy website to use and great price with free delivery”

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“Great service and fast postage, every time!”

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“Easy to use website and fast delivery”

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“Your web site and ordering service is good But useing Hermes for deliveries let's your company Down.”

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“Very good value great delivery speed would recommend”

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“So easy to use. First time customer. Just typed in what I was looking for and a list appeared. Put my items in my basket and autofilled my details. Then preceeded to PayPal. Which I prefer as don't have to give my card details. Email sent to me immediately after purchase and tracking available. And a bonus.. Cheapest price found with no shipping charges. Thankyou.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,464 reviews