Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,518 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 3rd February 2025

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

208

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order from Direct4Pet.co.uk / Black Cat Medicines! I first ordered this product from Onbuy so I knew it was very good, but it's cheaper & quicker directly from their website. I have an infestation of dog fleas and red spider mites (I'm a budgie breeder) and this is fantastic for both!”

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“I ordered bob martin wormer for my small dog. It was rasy to find, and in the correct dose for her size. The price was very reasonable and it was despatched and received by me very quickly. Will certainlly use again”

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“The website was easy to navigate and I found what I was looking for at a reasonable price. Delivery was great too.”

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“Easy fast and efficient service”

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“I found it easy to find what I wanted.The gravy topper is perfect for my labradors a they try to lick the bowl for long after the food has gone.”

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“Very easy to to navigate website and very quick and kept updated with my order thank you”

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“Great priced products and super fast delivery...thankyou!”

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“Great price. Free and prompt delivery.”

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“Great service and great product”

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“Brilliant! Easily navigable. Quick and easy to understand.”

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“Easy navigation of website to find what I was interested in. Easy ordering process. Quick response from seller stating my order had been received and was in process. Same day dispatch delivered next day by Royal Mail. Cannot fault the buying experience and I highly recommend this seller to others. A positive experience all round thank you Mrs Lee”

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“Fantastic service! It was very easy to place an order and the item arrived faster than expected. I'm very happy with my purchase and I'm sure I will be using this vendor again soon.”

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“Easy to use website quick delivery and good price”

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“Great product Very prompt efficient subscription service My only moan would be the price of the item and how its gone up”

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“Very easy to use website The staff are amazing in the customer service team so friendly and helpful 5*”

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“nice and simple. took 2 minutes to complete. Easy!”

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“Easy to search the website , straight forward ordering , quick upload of prescription , super fast payment , received confirmation immediately and shipped the following day ! I've never had any issue with this company and would definitely recommend to others .”

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“Always good and excellent service from this company.”

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“Easy to find my way around and pay”

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“It was easy.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,518 reviews