Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,456 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th December 2024

J Almond

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 13th December 2024

D Wells

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

J Gascoigne

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 23rd October 2024

206

Anonymous

Anonymous // 01/01/2019

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“a good company and the cheapest !”

Helpful Report

“Easy to order and quick delivery. Lots of updates and I will definitely use them again.”

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“Finding what I needed was relatively easy, getting it has been painfully slow. If you're going to compete in the market place, you will need to be slicker on deliveries. I ordered on the 21st Nov, it's now the 25th and I do not have it. With places like eBay I would have got it by now and with free postage, so when you ask was my delivery on time, I say by who's standards? That's the sort of competition you are up against I'm sorry to say. So the three remaining questions in this review can't be answered because they pertain to the physical delivery of my order, which I am still waiting for.”

Helpful Report

“Very bad purchase and disappointed with the quality of the spray! It arrived without a spray cap on it and I was unable to use it. Luckily, I had another spray cup, from the other spray, which I didn’t use a lot. So, I took the spray top cup from it and was able to spray somehow. Unfortunately, because it was not the original cup, it sprayed only half of the stuff on the floor. Another half was leaking as a water on the floor. As a result, instead of spraying the 3 bedroom house, I was able to spray only 1 room. Since it was leaking all the time from the bottle. It was so sad and upsetting me a lot, as I planned to treat the entire house. I ordered from this website for the first time and very disappointed with the result and quality of the product. And I couldn’t check the bottle before the order, to make sure it is all fine! I also payed for the extra delivery for Amazon £3.99 and it was delivered only in the next 2 days. Not the next day delivery, as it was mentioned in the website. In that case I was able to take a “free” delivery within 2-4 days and it will be the same delivery frames. In that situation, instead of £12 (price of the bottle)I payed £16 with the delivery and received a broken bottle.”

Helpful Report

“Very good website with a good selection of products at very reasonable prices. Free delivery on all purchases means you can't lose. I would certainly recommend this site.”

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“Website was easy to navigate and prices were very competitive - transaction went through without any problems - dispatch and delivery (via amazon shipping) were very quick - happy to recommend them”

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“The website was easy to access , straight forward questions and fast delivery”

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“Really easy to order, great prices and delivered as stated.”

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“Would recommend. Super fast delivery! Purchased Dermal Ease for my itchy dogs and it works really well for them.”

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“Easy to use web site”

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“Wow!! Can’t believe how fast the delivery was. Will definitely order from here again.”

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“Good items great price and prompt delivery”

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“Direct4Pets was easy to order from. The price was cheaper than Amazon with no post and package to pay. The item arrived within a couple of days. I would and already have recommended direct4pets to anyone and will certainly buy from them again myself.”

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“Very easy to use the site”

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“very easy to order, had this product before, keeps our 2 little dachunds clean not harmful to pets, happy with my purchase, i recommend this item”

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“very easy to make a purchase”

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“Extremely easy. Just entering personal details and had to confirm whether I was ordering 3 or 6 doses. Normally only order 3 at a time but the saving on ordering 6 doses made it worthwhile. Also free postage on offer for a while.”

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“Ordered and paid for a tub of calming soft dog chews and received 31. No big deal but I probably Would think twice about buying from them again”

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“Really easy website to use Great product and great service”

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“Very easy to purchase and use the website but unfortunately delivery isn’t on time, I paid for next day delivery which certainly isn’t the case! Website says order before 4pm you get next day but have to pay for it which I did… I ordered on Wednesday midday and today is Saturday and I still haven’t received my delivery, I have sent the company and email yesterday but have had no reply, so next day isn’t next day delivery with this company that you pay for!!!”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,456 reviews