Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,484 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 8th January 2025

C MACKINTOSH

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th December 2024

J Almond

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 13th December 2024

D Wells

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

J Gascoigne

207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Drontal did not have information sheet in box. Will use this company again.”

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“Very quick purchase process would definitely use again!”

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“Easy to order, very quick to deliver right size at the right price perfect 😊”

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“Purchase was so easy the description of the item made buying much easier”

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“Wooooooow my son ferrets love there 2 amazing hammocks.. they wouldnt sleep in a nomal one from a pet shop.. they were sleeping on a blanket or in there litter tray..so after looking through ebay we found black cats.. they are now happy as hell and even better they have 2 to pick from thank you so much and will be odrering one for my mum next weeks highly recommended indeed... xx”

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“Excellent value for money & good delivery time”

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“Very easy process to purchase items. Lots of choice and easy to navigate the website.”

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“Easy process to order which arrived in less that 48hrs Great service”

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“Really quick and easy using the amazon pay link”

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“I have not received it yet. Please send it to me.”

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“Nice and easy transaction.”

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“Easy straightforward to purchase.”

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“Easy to use site, quick delivery, well packed item and exactly as described. Will use again. 5 star service.”

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“I used Black Cat for the first time, as I only wanted a small quantity and they offered free P&P regardless of the value of the order (unlike most other sites). I had an inexplicable problem on the payment page, but telephoned Black Cat who were helpful and friendly. They sorted out the issue and e-mailed me with the outcome, as promised. My order arrived the next day - much sooner than anticipated. Overall, a thumbs-up and I won't hesitate to use them again.”

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“Very quick & smooth looking forward to item arriving. Thank you”

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“Nice straightforward purchase. Googled the needed product and this was the cheapest on offer. Easy to order - simple process. Kept fully updated via email from process of order, to receipt. Thank You!”

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“Brilliant service, friendly and professional, they cannot be faulted. Items are always posted promptly, and they always make sure to keep me informed about the status of my order, great seller!”

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“Great service and very quick and easy. Will definitely order from them again”

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“It was amazing”

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“As always everything was processed in a very timely manner!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,484 reviews