Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,411 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order and very quick delivery top class”

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“Great new website, so easy to navigate :) Love Direct 4 Pets, never any issues with Orders, or Deliveries, purrfect !!”

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“I have had to give you a 1 because my vet hasn't sent the prescription through so you informed me this morning. so you haven't been able to send me my order although I have paid for it all. I have since been on to them and they are sending it again and she has put the order reference on it so hopefully you get it this time. Last time it worked brilliantly and I would have given you a 5”

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“Easy website to navigate and find what I needed. Good prices. Order delivered despatched and delivered quickly. Excellent.”

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“Very easy purchase. Quick delivery and very good price. All in all extremely satisfied with company.”

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“This was my first time purchase and I was extremely happy with the services. Ordering was easy and delivery was prompt. The price of the product was excellent and constant feedback with regard to the product and delivery was amazing. Will definite be buying from Direct4Pet again. HIgh recommended”

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“Love this no hassle company. I use Amazon to buy as it's actually cheaper than their website”

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“I subscribe to kidney support powder for my cat on a monthly basis and have never had a problem. Great price and very efficient service.”

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“Order placed on the 11th May ( Order ID: 8001311 - Order Ref : 1040370401-A ) was told being despatched through Amazon Shipping, contacted Amazon on the 20th and they replied to say they have still not received the Parcel yet.”

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“Fantastic super fast delivery! And a great price too x”

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“Ordered tablets for a cat online. Easy to navigate ,order arrived within 2 days. No issues ,good price & prompt delivery”

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“Very easy ordering medicine for my cat, also best price. Order made on Sunday and received in the post on Tuesday. Well done!!!!!!!!!!!”

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“Always quick delivery ..can always rely on it coming fast when iv forgotten to order on time...”

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“Really easy to order from the website - clear messages and charging. Would recommend>”

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“Reply swiftly and politely via email communication. Quick and reliable service.”

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“Very easy to order from website. Good communication from the company regarding order. Only ordered yesterday so not been delivered yet but you have told me it's on its way.”

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“Great experience and very competitive price with fast delivery - very efficient. Well pleased and would recommend.”

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“My cat has Kidney disease and I buy her medicines online. I try to make sure I don't run out - but sometimes it gets close. But I get peace of mind by how quickly Direct4Pet confirm and despatch the order. That's important when you're looking after sick animals.”

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“Initially, I would have given this webshop 5 stars. Great prices, subscription arrived on time, however, last months delivery still hasn't arrived, though payment taken, and there has been no notification from the shop. Not pleased, as my dog is quite reliant on this suppliment, so have to rush to a pet shop tomorrow. Currently awaiting reply from customer support, whilst this months payment has already been taken.”

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“It was very easy to order via the website. The price was very competitive and delivery very speedy. All in all a very good experience which I hope to repeat in the future.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,411 reviews