Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,461 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 8th January 2025

C MACKINTOSH

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th December 2024

J Almond

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 13th December 2024

D Wells

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 11th December 2024

A Munro

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th November 2024

J Gascoigne

207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick deliveries and the best price I could find for the medication I needed for my cat !”

Helpful Report

“Super easy website to use just took photo of prescription and done will use again .”

Helpful Report

“Placed an order for items needed for my dog and found the website very easy to navigate/very user friendly. Also, their prices are very competitive, so definitely worth considering if you need pet supplies.”

Helpful Report

“Great prices AND great service. Perfect.”

Helpful Report

“It was very easy and simple to order and arrived very promptly. Very impressed, thank you”

Helpful Report

“Product as shown and described and great delivery service. The product was received by delivery the next day!”

Helpful Report

“Easy to use website. Swift delivery. Very satisfied customer👍”

Helpful Report

“Very easy and arrived in no time.”

Helpful Report

“excellent delivery service very pleased thankyou”

Helpful Report

“Very easy to use website. No problems.”

Helpful Report

“Good price, excellent value for money. Order was dispatched quickly with good communication throughout. I intend to buy from this company again in future.”

Helpful Report

“Very easy to search and find the items needed and then place an order. Very impressed with how easy it was to use the wesbsit.”

Helpful Report

“Excellent service, excellent products, highly recommend 👌”

Helpful Report

“I have an epileptic dog and in this hot wearying he has become dehydrated and that in turn messes up his drug levels, so he’s been on Oralade from the vets for a month or so. This is the first time ordering this type of product online. I have been purchasing from my local vets, but it cost over £100 per month, so looked online. This works out about 40% cheaper then the vets and arrived within a few days, which was earlier than I expected. I will definitely be using Direct4Pets again.”

Helpful Report

“I’ve not used this company before so I needed to register with them which was easy enough. I didn’t like the system pushing me towards a payment method. I would prefer to choose which way and how I pay. Other than that I was pleased with my purchase experience.”

Helpful Report

“Quick service and easy to order and good value. Thank you. Please note this is being written before the parcel arrives so hopefully there won't be any issues with delivery. Thank you”

Helpful Report

“Straight forward purchase, best price found online, quick delivery.”

Helpful Report

“Easy ordering, very swift delivery, great prices, will definitely use again!”

Helpful Report

“Easy site to use - didnt need prescriptions like some other sites. Found what I wanted & goods were dispatched next day.”

Helpful Report

“To order was totally simple. I was kept up to date as to the delivery schedule and am pleased to say that my order has been delivered today, only 3 working days since the initial order was placed. Well done and thank you.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,461 reviews