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Direct 4 Pet (Black Cat Medicines Limited) Reviews

4.9 Rating 9,411 Reviews
99 %
of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)
4.9
Based on 9,411 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct 4 Pet  (Black Cat Medicines Limited) Reviews

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service. Sorted prescription for me at a great price. Thanks very much
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Direct 4 Pet my order was received and dispatched superfast and extremely efficient and very good value. I cannot thank you enough. Well, definitely do business with you again
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Upload a picture of your prescription, plenty of different payment options and it’s on its way.
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Really easy to view and use. Will definitely buy from you again 😁
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Very easy to order an item
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Very happy with the website and with the prompt delivery.
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very easy ,good website , thank you
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It was easy but you dont see what you have purchased until the confirmation email. So you need to change that as its a bit odd.
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Easy upload prescription send fast brilliant
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First use for prescription item for my cat. Delivery 1st class. Item half price of purchase at vets. Will use again.
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So much easier to download the prescription
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Best prices for pet supplies and lowest price for shipping. Very easy to place order and good communication on progress of order
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Very easy to use the site, very quick process, very good price, superb delivery service, Can’t find a fault in anything
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Just follow instructions and it's easy as pie.
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Website easy to navigate. Products are top quality and ALOT cheaper that using the local vets for the same type of products-flea and wormer spot-ons. I've been using Direct4Pet.co.uk for over a year now and had no problems. I'm a very happy customer with a very happy, healthy cat.
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See previous comments. Also would have been very useful if someone was available to speak on the phone, to avoid delays.
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Quick and efficient
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This product was ordered on Tuesday 9th April. Its now Mondy 15th April and still not arrived. We won't be using Direct4 Pets again.
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Prompt service - but you need to give the courier a ticking-off. The package was left at the wrong address! Fortunately, that householder brought it round to us, and our dog is now much more comfortable. Regards, David Platten
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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,411 reviews