Bird Eyewear Reviews

Name: Bird Eyewear
Rating: 4.89

4.9 Rating 850 Reviews

98 %

of reviewers recommend Bird Eyewear

4.9

Based on 850 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bird Eyewear:

We make better eyewear for a better planet. Seeking out the best sustainable materials for our frames, including certified woods, bio-based acetate, renewable cork and recycled aluminium, we create exceptional designs and focus obsessively on quality.

Every pair of Birds gives back through our Share Your Sun partnership with SolarAid. Helping to distribute solar light to families in Zambia and Malawi, replacing the use of fossil fuel burning lamps.

We became the first B Corp Certified eyewear brand in the UK, and continue ro pioneering change in the eyewear industry.

Wearing Birds helps you look great and feel awesome.

Visit Website

Email:

hello@findyourbirds.com

Location:

Bird Eyewear, 80 Summerway, Exeter
EX4 8DS

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Bird Eyewear 5 star review on 1st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product and I love the ethos of the brand. Proof that sunglasses can be both fashionable, affordable and sustainable.”

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“Brilliant company can't wait to get the new sunnies . Love what you do!!”

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“Great glasses, great customer service, great vibes 😎”

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“Love these sunglasses! Perfect fit for a smaller head and feel such great quality and well made :)”

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“Sunglasses as a product - excellent. Final pair that I received Iam really happy with, feels like a quality product from the sunglasses to the case. 5 stars. Service - customer service in the chat feature is great, but the fact I needed to use it so much is worrying. Emailed as directed for a returns label and didn’t hear back for c.3 days+ (of the total 14 I have to return the product…) so went to the chat feature and was resolved in minutes. Sent my return which I saw got delivered but then A WEEK had passed and I still hadn’t got any correspondence, automated or otherwise, to confirm you had received my return? Again, went to the chat and was notified of return and my refund processed immediately. Really good chat feature but it should not be on the customer to prompt the business about these things.”

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“Great quality sunglasses and customer support.”

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“First time online experience with bird and it was pleasant. Smooth transaction and speedy delivery.”

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“An amazing find….. Bird offer an excellent range of eco conscious eyewear loads of on trend styles and their products are very well presented and packed. Looking forward to seeing their range in my local optician’s soon.”

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“Was sent defective frames with no cleaning cloth, Bird was quick to arrange a return although didn't offer to replace them. I asked for a replacement pair and was given a 10% off code, which was great. However, when I received the replacement frames, they were somehow the exact same defective frames I had returned originally and still did not include a cleaning cloth. When I brought this to Birds attention I was told there was no way that was possible, the cleaning cloth is an upsell product and not standard, and if I wasn't happy I could just return them. Ultimately I ordered another pair from the website while I still had the defective frames in hand to compare experiences. The new pair came properly packaged, undamaged, and with a cleaning cloth included. So while I started with a good experience and had a messy middle bit, I ultimately came away with very stylish glasses and I'll likely order more in the future.”

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“Absolutely lovely products. Would highly recommend”

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“Fantastic service, beautiful glasses. Couldn’t ask for more 😊”

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“I recently purchased a pair of sunglasses from Bird, and I couldn't be more impressed with both the product and the online shopping experience. From start to finish, the process was nothing short of excellent. Firstly, navigating through their website was a breeze. The layout was intuitive, and the models were displayed clearly, allowing me to choose the perfect pair with ease. The presentation of the website itself was top-notch, reflecting the quality and attention to detail that Bird puts into their products. Once I placed my order, I was pleasantly surprised by how quickly the item arrived. The packaging was sturdy and secure, ensuring that my sunglasses arrived in pristine condition. Now, onto the sunglasses themselves – I am absolutely delighted with my purchase. They exude solid quality, from the materials used to the craftsmanship evident in their design. Not only do they look fantastic, but they also fit perfectly, providing both style and comfort. Overall, I couldn't be happier with my experience with Bird. They have exceeded my expectations in every aspect, from the smooth and efficient online process to the exceptional quality of their sunglasses. I highly recommend Bird to anyone in search of stylish eyewear coupled with outstanding service.”

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“I bought a case and lens cleaner, the case is well made and will keep my glasses safe. The lens cleaner is in quite a small bottle, but since you get free refills it's great deal.”

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“I bought the Alba and Tawny small frames as I struggle to find sunglasses to fit my head - they are both perfect. I love them!”

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“I bought these for my partner to wear for a wedding in Thailand and he's not taking them off! first thing he did, threw them into the pool to see if they float :) He's sooooo happy with his pair, now I want one for myself!”

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“I really love my new sunglasses! Can’t wait for the sun to shine so I can show them off.”

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“I had been checking for the Alba sunglasses to come back into stock. I had sent a query and received a quick reply from Sian, who said that she had one pair left and could post these the same day. Friendly customer service and quick delivery.”

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“Excellent product, beautifully aesthetic and comfortable. I usually buy Ray Ban products, but have to say that I am converted. Packaging is fully recyclable and the cork case is both eye catching and quality. Extremely impressed.”

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“Great service and quality product”

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“Love the sunnies! They're my second pair. The virtual try on feature is so handy. Very good quality and the case is also great. Thanks!”

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Bird Eyewear is rated 4.9 based on 850 reviews