“Excellent Customer service!
I made an error in the delivery address and feared a Christmas present would be much delayed, if not lost entirely, but the Customer service and Fulfilment teams pulled out all the stops to make sure it came to the right place, responding quickly to all my panic emails.”
“My first order with Binky was great, so much so that I have already recommended this company to others. They were easy to order from and my purchase arrived swiftly and well packaged.
Well done Binky!”
Thank you Corinne, for your 5-star rating of Binky! We are so glad that your first order with us was great, and that you have already recommended us to others.
We strive to make our customer's shopping experience as easy as possible thank you for supporting our small business! We really do appreciate your support.
Best wishes
Binky
Thank you Paul for the 5 star rating of Binky!
We are delighted that you were very happy with your shopping experience.
Thank you so much for supporting our small business your support is massively appreciated.
Best wishes
Binky
Thank you so much for your 5 star rating of Binky! We really appreciate your kind words and are glad to have been able to provide you with great service. Thanks again!
Best wishes
Binky
“Purchased 3 dolls, but the packaging when I opened the box smelt extremely fusty. These dolls are for small children as Xmas stocking fillers. To be honest it's put me off giving them as gifts 😞”
Dear Jane,
Oh no, we're so sorry to hear this.
If you could please drop us an email regarding your issue and please let us put it right for you.
Our fulfilment centre is a modern facility, it is completely dry and very clean so nothing should come to you smelling 'fusty' or smelling at all.
If you could kindly email us at hello@binkyshop.co.uk we can arrange for you how we can make this right for you.
Best wishes
Binky
Thank you so much for your 5 star rating of Binky, Cy!
We're so happy you loved the gift you bought from us, I man sure he will cherish it for years to come. Thank you so much for supporting our small business.
Best wishes
Binky
Thank you for your review we are so pleased you had a great experience with us!
As a new business your reviews are incredibly important so thank you again!
Best wishes
Binky
“Beautiful soft toy that would look good in any nursery… I bought this for my granddaughter Odette to hold whilst I read her The swan Princess ( swan lake)”
