Billingham Reviews

Name: Billingham
Address: Unit 4, City Estate, Corngreaves Road, Cradley Heath
Rating: 4.89

4.9 Rating 1,255 Reviews

98 %

of reviewers recommend Billingham

4.9

Based on 1,255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Billingham:

Billingham are a family owned company, manufacturing camera bags for the world’s photographers since 1973 alongside a range of leisure and laptop bags. All bags are made in the West Midlands area of England, a region famous for manufacturing. A core reason for Billingham’s longevity is the fact that from the start, the Billingham family were determined that their products would always be made to the very highest standards from the best available materials to provide high levels of protection for their valued contents.

A notable feature of Billingham camera bags is that they are made from a distincive 3-layer waterpoof canvas that never needs reproofing. They also feature genuine top grain leather and solid brass details.

Like any premium product, the quality of materials, design and craftsmanship that goes into creating a Billingham means that it represents a significant investment. It’s important that they don’t just look beautiful, but that they do their job of protecting equipment wherever they are and whatever they’re being used for – year in and year out.

Visit Website

Phone:

1384412700

Email:

help@billingham.co.uk

Location:

Unit 4, City Estate, Corngreaves Road
Cradley Heath
B64 7EP

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Billingham 5 star review on 2nd November 2024

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Splendid products !”

Helpful Report

Posted 5 years ago

Dear Michel, Thank you for your great review! Kind regards Billingham Team

Posted 5 years ago

“This was purchased for a neighbour but he was very happy with product and fast service”

Helpful Report

Posted 5 years ago

Dear Barbara, Thank you for your great review! We're very happy your neighbour was satisfied with the service and delivery. Kind regards Billingham Team

Posted 5 years ago

“Two of my most recent purchases were directly from Billingham. The price including shipping was quite a bit less expensive than purchasing in the US and I had my bags in my hand within 2 business days. Bags are highly functional, rugged yet stylish. Lots of choices.”

Helpful Report

Posted 5 years ago

Dear Becca Thank you for your lovely review and custom. We are thrilled to hear that you got your bags so quickly. Regards Billingham Team

Posted 5 years ago

“Billingham is a wonderful company - well known their quality bags and bag accessories.”

Helpful Report

Posted 5 years ago

Dear Devon Thank you for your 5 star review. Regards Billingham Team

Posted 5 years ago

“Just to start on the right foot, I own about fourteen camera bags, as well as top quality all kinds of other bags. This is my third Bellingham, and by far the best. I just did not notice it before. Spacious enough but does not allow me to be greedy with tons of gear. Sturdy as well as sporty enough to travel with or walk about on the streets of Cairo or Chicago for that matter. You can tell immediately it is the product of a family business that cares a lot about their products quality. They were helpful in getting it on time to my son who flew back with it to me and I would say I could have saved a lot of money if I would have discovered it earlier. The best in my collection by far.”

Helpful Report

Posted 5 years ago

Dear Wael Thank you for your lovely review. We are thrilled to hear that you are happy with both your new bag and the service that you received. Regards Billingham Team

Posted 5 years ago

“Easy online ordering process, no issues at all”

Helpful Report

Posted 5 years ago

Dear Jaime, Thank you for your five star review! Kind regards Billingham Team

Posted 5 years ago

Dear Jaime Thank you for your 5 star review. We are pleased to hear that you found the ordering process easy to use. Kind regards Billingham Team

Posted 5 years ago

“Good quality, service and delivery.”

Helpful Report

Posted 5 years ago

Dear Artur, Thank you for your five star review! Kind regards Billingham Team

Posted 5 years ago

“Great quality and performance, well-designed for mirror-less system and of course the awesome and fantastic look.”

Helpful Report

Posted 5 years ago

Dear Chi Thank you for your 5 star review. We are pleased to hear that you are happy with the quality and performance of your new bag. Regards Billingham Team

Posted 5 years ago

“Top quality products, well thought out for the photographer.”

Helpful Report

Posted 5 years ago

Dear David, Thank you for your five star review and your kind words. Kind regards Billingham Team

Posted 5 years ago

“The f1.4 bag is a very handy size for a small Olympus OM-D outfit, but needs more dividers to hold things in place. The divider kit does this very well.”

Helpful Report

Posted 5 years ago

Dear Chris, Thank you for your great review, we're glad you are finding our f1.4 handy. Kind regards Billingham Team

Posted 5 years ago

“I now happily own a Hadley Pro bag with the SP15 (extra grip) shoulder pad! I had some questions pre-sale and they were answered quickly. Shipping was speedy. I immediately took the bag "on the road" for a week of flights and road trip and it exceeds my expectations. Sturdy, functional, stylish. Great bag!”

Helpful Report

Posted 5 years ago

Dear Henry, Thank you for your great review! We're very pleased you were happy with all aspects of the service and that your Hadley Pro has exceeded your expectations! Kind regards Billingham Team

Posted 5 years ago

“The Hadley Pro camera bag is an outstanding find for me. Upon helpful advice from Mike in Hadley's UK customer service department, I ordered it and it arrived in the USA within five calendar days. The advice I received was perfect, as is the bag for my needs. The Hadley Pro holds my entire mirrorless camera system - two bodies, three zoom lenses and one prime lens, plus accessories, in a reasonably sized weather-protective bag. Recommend it without reservation.”

Helpful Report

Posted 5 years ago

Dear James Thank you for your 5 star review. We are thrilled to hear that you are happy with both the bag and service you have received. Kind regards Billingham Team

Posted 5 years ago

“I have 3 x Billingham camera bags, stemming from the 1980's.. However, I had to re-order a interior partition for my smallest bag; (aged approx. 15 years old) since the foam in the interior cells had began to decay and go both powdery & sticky! I was hoping for a free exchange/replacement - or at least at a discounted rate - but alas 'no way.' Let's hope the new cell foam will last me out. PS. My 2 other bags remain in fine condition. Good bags otherwise - well-made and from fine, hand-crafted, material.”

Helpful Report

Posted 5 years ago

Dear Martin Thank you for your review. We are sorry to hear that you are not happy that you had to purchase new dividers. We do offer a 5 years manufacturers guarantee, however as your bags are over 15 years old, they are outside of this period so we were unable to offer you a free replacement. Any of our bags which are over 15 years old will be made from bonded cell foam which we used to use as it was the best foam available at the time. We have always carefully monitored our materials and manufacturing procedures to ensure the highest possible quality - unfortunately, regardless of the strength and quality, materials can eventually wear out or decay like your dividers have. Of course we are always trying to improve to offer improved quality and longevity. For example this is why we now line our bags with butyl rubber for waterproofing rather than natural rubber after that became technically feasible – butyl rubber being lighter and less prone to chemical attack from ozone etc. And for this same reason, about 15 years ago, we swapped from bonded foam to closed-cell foam – closed cell form being harder wearing and more chemically resilient. Because of this change its much, much less likely that your new dividers will age in a similar way. While we are sorry to hear that you are disappointed, I hope that you can draw some comfort in being able to purchase many of the spare parts you might require for your bag so long after it’s manufacture. Regards, Billingham Team

Posted 5 years ago

“I've finally found a bag that comfortably fits Pro DSLR's. This bag is perfect and so easy to organise your gear. I bought so many bags over the years looking for the perfect bag and finally I've found it, well done Billingham.”

Helpful Report

Posted 5 years ago

Dear Andrew, Thank you for your great review, we're so glad your Billingham bag is perfect for you. Kind regards Billingham Team

Posted 5 years ago

“Order was correct and arrived promptly. As always the item was expensive but you get what you pay for!”

Helpful Report

Posted 5 years ago

Dear Jonathan, Thank you for your great review! Kind regards Billingham Team

Posted 5 years ago

“the best bag ever for my leica m.... and also fast delivery. the quality is there !”

Helpful Report

Posted 5 years ago

Dear Muhd, Thank you for your lovely review! We're very pleased to hear that you are happy with the bag, quality and our fast delivery. Kind regards Billingham Team

Posted 5 years ago

“The Hadley Small Pro Camera Bag is an excellent, well made bag that is a little smaller in real life than the photos on Billingham's website imply. I have exactly the same cameras as those illustrating the sage/chocolate version of the bag but only just managed to fit them in. It took me quite a while to adjust the very "sticky" velcro dividers to get everything to fit. That said, the level of protection is very high and the bag should last for many years as the materials and fittings are top quality. Recommended.”

Helpful Report

Posted 5 years ago

Dear James, Thank you for your great review! We are very glad that you are pleased with the quality of your Hadley Small Pro and that you are satisfied with the level of protection it offers. The velcro can take a little getting used to, however it's the best option we have at the moment to keep equipment secure. Thank you for recommending! Kind regards Billingham Team

Posted 5 years ago

“I have a hadley small and now got me a nice insert for my leather bag - great quality, value for money and great style as well!”

Helpful Report

Posted 5 years ago

Dear Thomas, Thank you for your great review! We're glad you are happy with your Billingham products. Kind regards Billingham Team

Posted 5 years ago

“Been deliberating about buying the Hadley Pro for while, glad I just bought it. Its a classic bag, and made to last. The leather straps where a bit tough to open at first, but starting to break in now. It fits the Olympus Em1 mk2, 7-14, 12-100, 40-150, 17 1.8 and the teleconverter in the main bag. And each can be fitted on the camera and put back in the bag. The foot needs to come off the 40-150 if you want to leave on the camera and have it fit in the bag nice, but it will fit left on and will fit in the bag. Pockets on the front then have a load of space for other camera and day stuff. And there's enough space behind the camera insert to occasionally fitting a MacBook Air, or a 12.9 iPad Pro. So glad I just finally bought one.”

Helpful Report

Posted 5 years ago

Dear Tim, Thank you for your five star review. We're glad you made the leap and bought the Hadley Pro! And that you're pleased you did so :) Kind regards Billingham Team

Posted 5 years ago

“Couldn't find the colour of the 207 sage and chocolate anywhere else, so decided to buy direct, delivery was exceptional, ordered and informed Billingham that I needed it within 2 days as I was flying out, they catered to my needs and delivered it well within the timelines. The bag itself is not the first Billingham I have purchased, which speaks volumes about the quality of the bags.”

Helpful Report

Posted 5 years ago

Dear Rajpal, Thank you for your five star review! We're so glad you are pleased with our customer service and quality of our products. Thanks for being a fan! Kind regards Billingham Team

Posted 5 years ago

Billingham is rated 4.9 based on 1,255 reviews