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BIL Group Ltd Reviews

4.8 Rating 736 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 736 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
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Tomos Brangwyn
Verified Buyer
“Excellent quality castor wheels, made in England. However, lots of unnecessary plastic packaging used and we had problems with the DX courier delivering to the wrong address. The package was not large and could have easily gone with ParcelForce or DHL for a more reliable service.”
Helpful Report
Posted 6 years ago
Bryan Overbury
Verified Buyer
“I was very pleased to find your website and that you had exactly what I wanted at a nice price and the delivery was excellent. Only downside was that I needed to buy more wheels than I needed to reach the minimum order value, but at least I have some spares.”
Helpful Report
Posted 6 years ago
A K Downs
Verified Buyer
“hassle free service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Helpful both before and after purchase with questions on items”
Helpful Report
Posted 6 years ago
Alan Workshop
Verified Buyer
“Very simple ordering and rapid delivery”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Surprisingly quick delivery.”
Helpful Report
Posted 6 years ago
Jason Anthony Borg
Verified Buyer
“Excellent product and service. Thank you.”
Helpful Report
Posted 6 years ago
Michael Palmer
Verified Buyer
“great service good products”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Product knowledge not particularly good but service is excellent”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“quick efficient service”
Helpful Report
Posted 6 years ago
Martin Smith
Verified Buyer
“Quality product as described, packed well, delivered on time and excellent value. Would be happy to do business with this company again and recommend it to others.”
Helpful Report
Posted 6 years ago
Steph Hartley
Verified Buyer
“all good for here thanks”
Helpful Report
Posted 6 years ago
Maidwyn K Burnell
Verified Buyer
“Excellent communication skills ,very good product and delivered on time”
Helpful Report
Posted 6 years ago
Stewart Coulson
Verified Buyer
“Very happy with the sack truck very strong robust without being heavy Easily ordered delivered on time will recommend to others and order again for ourselves”
Helpful Report
Posted 6 years ago
Paul Davis
Verified Buyer
“Good quality at a fair price, quick efficient service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent product delivered promptly”
Helpful Report
Posted 6 years ago
Stuart Rogers
Verified Buyer
“Easy to navigate site, easy to locate product & arrived very quickly”
Helpful Report
Posted 6 years ago
Mike Seignior
Verified Buyer
“Wheels were delivered promptly and were exactly as described on the website. So completely fit for the purpose for which they had been ordered.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Aluminum sack truck. configured to my requirements. An excellent piece of kit. When buying anything my first requirement is "Made in UK" ,that's not always possible but this is. You can have it to suit your particular requirements and it is excellent quality.”
Helpful Report
Posted 6 years ago
Peter Harrison
Verified Buyer
“All good”
Helpful Report
Posted 6 years ago
BIL Group Ltd is rated 4.8 based on 736 reviews
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