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BIL Group Ltd Reviews

4.8 Rating 736 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 736 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
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Giles Walker
Verified Buyer
“Product was exactly as described and arrived when you said it would. I think the minimum charge for delivery for smaller items / orders is expensive though. Maybe something you can look at ? Thanks”
Helpful Report
Posted 5 years ago
Douglas Imray
Verified Buyer
“Product quality and price is spot-on although P handles originally required out of stock for 9 weeks! A bit slow on delivery (13 days) compared to previous orders. Also no communication on progress until I emailed to chase the delivery date, the sales manager replied and apologised for the delay which was due to it being a busy time of year for production team. Definitely recommend this company every time despite delays.”
Helpful Report
Posted 5 years ago
DAVID BENNETT
Verified Buyer
“good product and delivery service”
Helpful Report
Posted 5 years ago
Paul Tiffin
Verified Buyer
“Staff service so nice & helpful. Very quick response (phone calls answered by a real person. Not a machine.) passed onto relevant personal very efficiently. Delivery supplies very efficient & well packaged.”
Helpful Report
Posted 5 years ago
Alan Taylor
Verified Buyer
“Product was exactly as described. In this case that was very important. Appears to be very good quality, which will be important for the job they have to do.”
Helpful Report
Posted 5 years ago
Mark Patterson
Verified Buyer
“Great value and fast delivery”
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Posted 5 years ago
Richard Dearlove
Verified Buyer
“Fast delivery, good product”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good service, quick delivery”
Helpful Report
Posted 5 years ago
Gary Clarke
Verified Buyer
“Large range at good prices with fast delivery.”
Helpful Report
Posted 5 years ago
Lorraine Ward
Verified Buyer
“Excellent product and delivery service.”
Helpful Report
Posted 5 years ago
Christopher Edwards
Verified Buyer
“Item brought is perfect.”
Helpful Report
Posted 5 years ago
David Mullett
Verified Buyer
“The item ordered was dispatched quickly and arrived exactly as expected, the description and dimensions meant the product fitted perfectly.”
Helpful Report
Posted 5 years ago
David Williams
Verified Buyer
“I found the Sales Team most helpful with my order. The castors arrived next working day. They are very well engineered and exactly what I wanted and excellent value.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good correspondence and speedy delivery”
Helpful Report
Posted 5 years ago
Clive Godsell
Verified Buyer
“Very helpful advice, good Web site, quick delivery”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Prompt and well priced”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Easy to find and order what I needed. Goods arrived promptly.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“good service”
Helpful Report
Posted 5 years ago
John May Somerville
Verified Buyer
“Lovely products. Exactly as described. Delivered on time. Very Happy customer.”
Helpful Report
Posted 5 years ago
Nick Baldock
Verified Buyer
“Good products and service. Customer service is very good.”
Helpful Report
Posted 5 years ago
BIL Group Ltd is rated 4.8 based on 736 reviews
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