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BIL Group Ltd Reviews

4.8 Rating 735 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 735 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
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Trevor Purdy
Verified Buyer
“After an error on my part in over ordering they sorted it out for me, cant fault the team”
Helpful Report
Posted 3 years ago
TREVOR MEEKS
Verified Buyer
“quick clean and easy transaction quick delivery well packed would use supplier again”
Helpful Report
Posted 3 years ago
Krzysztof Jurczyk
Verified Buyer
“This is a properly engineered product. I highly recommend this and the service is perfect.”
Helpful Report
Posted 3 years ago
Nenad Denkov
Verified Buyer
“Excellent products and service!”
Helpful Report
Posted 3 years ago
James Laing
Verified Buyer
“Goods as described and on time.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“only ordered replacement wheels for existing casters, and they are spot on”
Helpful Report
Posted 3 years ago
Dean O
Verified Buyer
“Great product very well made fast delivery and good price would recommend”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“After being bewildered by the vast amount of products on their website, I decided to chat with them using their online chat, and the person I spoke to understood exactly what I required and gave me part numbers that I could enter into their search box, so that I could decide for definite that it was the right products for me. An order was placed and paid for online and the items arrived at my company a couple of days later. Great service all round.”
Helpful Report
Posted 3 years ago
Stuart King
Verified Buyer
“Communication was excellent but might not have bought from here if I knew I would have wait so long for the wheels. Would be good to know what is in stock from the website before paying for them”
Helpful Report
Posted 3 years ago
John APLIN
Verified Buyer
“Very fast delivery and quality wheels.”
Helpful Report
Posted 3 years ago
Book Man
Verified Buyer
“Brilliant quality castors, they really are. Robust and the braking system is ingenious, they lock both the rotation of the wheels as well as the swivel.”
Helpful Report
Posted 3 years ago
Dean Heynes
Verified Buyer
“Very fast and reliable service”
Helpful Report
Posted 3 years ago
David Harper
Verified Buyer
“10/10 for service, 10/10 for genuine industrial quality castors”
Helpful Report
Posted 3 years ago
Bruce Taylor
Verified Buyer
“Very efficient communication on the order and fast delivery.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I wanted to order same as before but needed help. Got the help & placed order. Arrived within 2 days”
Helpful Report
Posted 3 years ago
Brian Hughes
Verified Buyer
“Helpful, lots of difficult to source parts - excellent service.”
Helpful Report
Posted 3 years ago
Alfred Stewart
Verified Buyer
“Quick delivery Items as described Very good service”
Helpful Report
Posted 3 years ago
Dianne Catterson
Verified Buyer
“Excellent service, very quick, would reccomend.”
Helpful Report
Posted 3 years ago
Richard Kembry
Verified Buyer
“This was my first order but the service and quality was very good. I have recommended your website to a friend. Much better than the castors which are available from ebay and Screwfix etc in my opinion.”
Helpful Report
Posted 3 years ago
Richard McAllister-Bowditch
Verified Buyer
“Excellent service, well packed and good quality.”
Helpful Report
Posted 3 years ago
BIL Group Ltd is rated 4.8 based on 735 reviews
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