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BIL Group Ltd Reviews

4.8 Rating 735 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 735 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“No Fuss exactly as ordered. Prompt delivery. Couldn't want it any different.”
Helpful Report
Posted 3 years ago
Stephen Martin
Verified Buyer
“Polite sensible human being on end of phone, quick efficient service.”
Helpful Report
Posted 3 years ago
Glen Hogg
Verified Buyer
“Good website. Good selection. Good price. Quick delivery. Perfect.”
Helpful Report
Posted 3 years ago
Neil Robinson
Verified Buyer
“Wanted a part, which wasn't in stock. Staff quickly identified a replacement off there own volition, without Ben got asked. A part of equal load rating a dimensions. In this day and age, I've found customer service to be lacking. Not so in this case. Top work!”
Helpful Report
Posted 3 years ago
Ian Jackson
Verified Buyer
“Good product, the castors are just as described, excellent delivery”
Helpful Report
Posted 3 years ago
Maurice Smith
Verified Buyer
“The item I ordered was out of stock, but I was advised that a suitable alternative was available which was supplied and fitted successfully. Good helpful service, Thanks”
Helpful Report
Posted 3 years ago
JACQUELINE FOSTER
Verified Buyer
“Excellent service,excellent product, packed well, hassle free ordering would highly recommend”
Helpful Report
Posted 3 years ago
Nigel Sanders
Verified Buyer
“Great price and excellent quality also very fast delivery, description and measurements on website very clear.”
Helpful Report
Posted 3 years ago
John Cooper
Verified Buyer
“Easy to use web site, good selection, excellent communication, quick and easy transaction, well packed and prompt delivery.”
Helpful Report
Posted 3 years ago
Tony Hakansson
Verified Buyer
“Very efficient and reasonably priced. Very good service”
Helpful Report
Posted 3 years ago
JANET ALDRIDGE
Verified Buyer
“exactley what we wanted and very quick. janet”
Helpful Report
Posted 3 years ago
Steve Gilmartin
Verified Buyer
“Excellent product and swift delivery”
Helpful Report
Posted 3 years ago
Mandy Wilson
Verified Buyer
“EASY TO ORDER QUICK DESPATCH GOOD PRICE”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“quick and economic”
Helpful Report
Posted 3 years ago
Neil Abel
Verified Buyer
“great product , great price. one happy customer with new wheels for his trolley.”
Helpful Report
Posted 3 years ago
Lynne Davies
Verified Buyer
“I ordered two castors so that I could repair a mobile safety ladder. They were extremely well priced, arrived very quickly, and were ideal- solid and very well made.”
Helpful Report
Posted 3 years ago
Andrew Veale
Verified Buyer
“Great customer service and speedy delivery, castor wheels I brought for my sub speakers are very good quality!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good to find a company with great quality products and a service to match. Thank you.”
Helpful Report
Posted 3 years ago
Sam Odgers
Verified Buyer
“Goods delivered on time and very good quality”
Helpful Report
Posted 3 years ago
Stephen Hodson
Verified Buyer
“Excellent customers service and very high quality products.”
BIL Group Ltd 5 star review on 7th July 2021
Helpful Report
Posted 3 years ago
BIL Group Ltd is rated 4.8 based on 735 reviews
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