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BIL Group Ltd Reviews

4.8 Rating 735 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 735 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Paul Norman
Verified Buyer
“Easy to use website with a great range of products at competitive prices. Delivery was quick too.”
Helpful Report
Posted 3 months ago
Seamus Carew
Verified Buyer
“Good product Easy purchase I emailed to get an accurate delivery day Quick response. All good.”
Helpful Report
Posted 3 months ago
Simon Parry
Verified Buyer
“Superb friendly and swift service.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“first class service and quick dispatch of orders .”
Helpful Report
Posted 3 months ago
Peter Smith
Verified Buyer
“Very good website easy to use. Really very quick service. Thank you. Excellent.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Very efficient service - would recommend.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Happy with the product and with quickly delivery”
Helpful Report
Posted 3 months ago
Steve Bootman
Verified Buyer
“I recently purchased some replacement handles for an Alutruck sack truck that I was refurbishing, I visited the BIL website and easily found the correct ones I required, the purchase was easy to make although the carriage charge was a bit high for two handles. The handles arrived very quickly and were well packaged, sadly one of the handles had some damage but was quickly replaced after I emailed customer service and explained the problem with a photograph of the damage. After asking about the recommended installation procedure they were fitted and the refurb is complete. I would have no hesitation in recommending this company the quality of their products is excellent and customer service is top notch.”
Helpful Report
Posted 3 months ago
Mark Garston
Verified Buyer
“Very helpful and fast delivery thank you”
Helpful Report
Posted 3 months ago
Clive Turner
Verified Buyer
“excellent service all goods I ordered were in stock my only complaint would be a next day delivery is not an option”
Helpful Report
Posted 3 months ago
Richard Mercer
Verified Buyer
“Had what I needed and a quick dispatch & delivery.”
Helpful Report
Posted 4 months ago
John Wood
Verified Buyer
“Product arrived in good time and was just what I wanted.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Excellent service and fast”
Helpful Report
Posted 4 months ago
Ian Atkins
Verified Buyer
“Great service as always”
Helpful Report
Posted 4 months ago
Steven Rudd
Verified Buyer
“👍👍👍👍👍👍👍👍👍👍”
BIL Group Ltd 5 star review on 1st October 2024
Helpful Report
Posted 4 months ago
A BRUNT
Verified Buyer
“great service great gear.”
Helpful Report
Posted 4 months ago
Stephen Love
Verified Buyer
“good nice people”
Helpful Report
Posted 4 months ago
GRAHAM WARNER
Verified Buyer
“First class service. Easy to order, prompt delivery and purchase exactly what I wanted.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Excellent handling and follow up to my enquiry”
Helpful Report
Posted 5 months ago
Graham Hepburn
Verified Buyer
“Good value , efficient service.”
Helpful Report
Posted 5 months ago
BIL Group Ltd is rated 4.8 based on 735 reviews
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