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BIL Group Ltd Reviews

4.8 Rating 735 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 735 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Steve Minshull
Verified Buyer
“excellent products delivered very quickly”
Helpful Report
Posted 8 months ago
Paul Oakley
Verified Buyer
“Easy ordering great service”
Helpful Report
Posted 9 months ago
John Graham
Verified Buyer
“Amazing selection of products, found exactly what I needed with plenty of information via the on-line shop. All items were delivered in two days. Will be placing regular orders in the future.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Great products, swift delivery. What more could you ask?”
Helpful Report
Posted 9 months ago
Anthony Dennis-jones
Verified Buyer
“Made a order a long while ago and need some more bearings and made very easy to order some more”
Helpful Report
Posted 9 months ago
Victor Alcock
Verified Buyer
“They had exactly what i needed brilliant.”
Helpful Report
Posted 10 months ago
Keith Atkinson
Verified Buyer
“Product very good but no communication as to "thank for your order" or your shipment has been dispatched " hence not 5 stars.”
Helpful Report
Posted 10 months ago
Hi Keith, Thank you for the review we are pleased to hear you are happy with the product. Confirmations and updates are sent automatically throughout the order process so apologies if these weren’t received. We have checked our systems and all seems to be working as it should so they may have gone through to a junk folder. Kind regards, Sales @ BIL Group
Posted 10 months ago
Richard Palmer
Verified Buyer
“Goods delivered as per order, only issue no email or info advising order had been received and was being processed, so had to await delivery”
Helpful Report
Posted 10 months ago
Rosemary Spence
Verified Buyer
“We are extremely pleased with our purchase thank you. Ordering, communication and delivery was very good.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Good website & excellent customer service to prepare my order in advance, so that I could collect the same day. Thank you”
Helpful Report
Posted 10 months ago
Karl Samson
Verified Buyer
“Easy to deal with and a good product range with easily accessible technical details and diagrams for the products.”
Helpful Report
Posted 10 months ago
Stephen Soper
Verified Buyer
“good price and very quick delivery”
Helpful Report
Posted 10 months ago
Graham Bland
Verified Buyer
“Excellent fast and efficient”
Helpful Report
Posted 10 months ago
Sandy Jarvis
Verified Buyer
“excellent service. the site is easy to use and the product exactly as described with value for money and rapid delivery keeping me informed of all the stages.”
Helpful Report
Posted 10 months ago
Debbie Field
Verified Buyer
“From ordering to receiving items, very good efficient service. Would use them again.”
Helpful Report
Posted 10 months ago
Allan Warn
Verified Buyer
“Excellent trolley and swift delivery.”
Helpful Report
Posted 10 months ago
Charles Irving
Verified Buyer
“Via internet I identified that BIL had the diameter of wheel I required and the two items were sent promptly and have arrived in France in 7 days. I thought the BIL website was very informative (dimensions etc) and well organised.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Great product and quick delivery!”
Helpful Report
Posted 11 months ago
Vantage VC LTD Mark Cheshire
Verified Buyer
“very easy to deal with.”
Helpful Report
Posted 11 months ago
John George
Verified Buyer
“i was told i would be notified when the bank transfer went through. but i was'nt otherwise pleased with the wheel and the time taken to deliver thank you. JG”
Helpful Report
Posted 11 months ago
Hi John, Thank you so much for your review, we value your feedback and this information will help us with continuous improvements within our processes. We are glad that you are happy with the product. Kind regards, The BIL Group Team
Posted 11 months ago
BIL Group Ltd is rated 4.8 based on 735 reviews
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