Login
Start Free Trial Are you a business?? Click Here

BIL Group Ltd Reviews

4.8 Rating 736 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 736 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anthony Geelan
Verified Buyer
“happy with purchase delivery lightening fast, price unbeatable”
Helpful Report
Posted 4 years ago
Peter Lovatt
Verified Buyer
“Goods well packed and arrived on time. Very satisfied.”
Helpful Report
Posted 4 years ago
Nik Weakley
Verified Buyer
“My first time of using BIL. I will definitely use them again and highly recommend them. My original order was placed and I was called by Nathan within 5 mins to inform me that this item was currently unavailable and a replacement offered including a refund of the difference in minutes! Excellent delivery times considering current climate. Unfortunately replacement items weren't fit for purpose so returned for a full refund until original parts are available. Can't praise Nathan enough for all his hard work and dedication throughout this process, including a couple of technical glitches!! Communication from him was excellent. Sincere thanks for all your help.”
Helpful Report
Posted 4 years ago
Peter Lavin
Verified Buyer
“Helpful, good response to emails about a produce query, shipping, etc. Items arrived as expected. I will deal with BIL again, or recommend them to someone else.”
Helpful Report
Posted 4 years ago
Heinz Martin Lorenz
Verified Buyer
“very quick service - fine product”
Helpful Report
Posted 4 years ago
Stefan Alexe
Verified Buyer
“Very poor service and they charge 15% off total amount if you want to exchange the product and they don't explain how heavy it is the product you buy , even if you go in person to exchange .”
Helpful Report
Posted 4 years ago
Derek Pickup
Verified Buyer
“Service was far quicker than anticipated and all aspects of support were excellent”
Helpful Report
Posted 4 years ago
ALAN FITZPATRICK
Verified Buyer
“Everything as expected”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Arrived very quickly and the casters were exactly as advertised.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Order arrived quickly and well packaged. Thank you”
Helpful Report
Posted 4 years ago
MR D T COOKE
Verified Buyer
“I was replacing a rusty toe plate on a garden trolley. It arrived on time and well packaged. I was able to modify the old toe plate to provide a secure mount on the trolley body, make a back for the trolley out of scrap wood and give the whole thing a coat of paint. Not exactly 'the repair shop' but it works well.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Quick reply, quick delivery, right goods. What is there not to like”
Helpful Report
Posted 4 years ago
Terry Claydon
Verified Buyer
“Service was excellent”
Helpful Report
Posted 4 years ago
Guy Roseveare
Verified Buyer
“Excellent product quality and speedy delivery service. I would recommend this company”
Helpful Report
Posted 4 years ago
Henry Brett
Verified Buyer
“Good product and good communication. Delivered quickly too! Many thanks will use again. Highly recommended.”
Helpful Report
Posted 4 years ago
Andrew Newby
Verified Buyer
“Very good product, good service too and pleased with the price. I would purchase again from BIL Group Ltd.”
Helpful Report
Posted 4 years ago
Elizabeth Larsson
Verified Buyer
“Excellent products and prompt delivery”
Helpful Report
Posted 4 years ago
Alastair Wray
Verified Buyer
“great product, and very good prices”
Helpful Report
Posted 4 years ago
Daniel Rudkin
Verified Buyer
“First class service from ordering through to delivery, and the castors themselves are far better than anticipated. Very pleased, will use again”
Helpful Report
Posted 4 years ago
Jo Nevoh
Verified Buyer
“Prompt delivery. Excellent quality. Thank you.”
Helpful Report
Posted 4 years ago
BIL Group Ltd is rated 4.8 based on 736 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request