BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.82

4.8 Rating 735 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

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“good web site easy to find what I was looking for, cant fault service”

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Posted 2 years ago

“Reliable and accurate order and delivery”

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Posted 2 years ago

“Great company to deal with”

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Posted 2 years ago

“Very good price, quality and prompt delivery”

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Posted 2 years ago

“Excellent Product, Bought Sale Castors, great quality.”

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Posted 2 years ago

“the order process was simple and parts arrived within 2-3 days. Price was also competitive in the current market.”

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Posted 2 years ago

“Easy to deal with , fast delivery and very helpful”

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Posted 2 years ago

“Very pleased with the wheel for our sack truck 👍 Sharon was very helpful to me a novice with no wheel experience she managed to find me the right wheel for our sack truck. We are very impressed by there service we are now looking to purchase a wheel for our pallet truck. Many thanks to Bil Group LTD”

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Posted 2 years ago

“Very easy to place the order and delivered quickly.”

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Posted 2 years ago

“Our purchase was what we ordered and in good condition and on time, perfect”

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Posted 2 years ago

“Excellent service. Goods as described and received promptly.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“Washers as described and a very promt delivery, thank you.”

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Posted 2 years ago

“Good service sincere and honest advice when I called to clear up a matter regarding a scam email demanding delivery postage from another company (unrelated but caused confusion)”

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Posted 2 years ago

“Ordered from the easy-to-use website, good price, delivered in a couple of days. Quality was as expected. Overall very pleased.”

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Posted 2 years ago

“Reasonably priced, excellent speedy service.”

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Posted 2 years ago

“The item I wanted was easy to get by entering the parameters of what I needed, it’s the best way to go, know what you want 1st. I called before making my purchase but my reasoning to the agent was confounding, understanding your equipment and their limitations. They may not understand what and why you want specific part, if they have it grab it and test it.”

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Posted 2 years ago

“To improve, would be goo to be able to ask for a set of 4 two locking and two fixed , what size, what colour ,what price Etc”

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Posted 2 years ago

Hi John, Thank you for the feedback and the idea! We are in the process of adding 'castor packs' to make this a little easier and our individual products now also link to corresponding products that may be useful. Hope this helps but feel free to give us a call if you need any assistance. Thanks again!

Posted 2 years ago

“fair price. delivered on time”

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Posted 2 years ago

BIL Group Ltd is rated 4.8 based on 735 reviews