“Ordered some cone wrenches that were an excellent price. Were delivered no problem and were spot on. Ordered a few times from bike parts and have had great service š”
“Bike parts lied for three weeks that items I had ordered were due for imminent dispatch. After four weeks they acknowledged I hadn't received them. I then had to raise a claim via PAYPAL to get a refund.
I wouldn't p*ss on this company if they were on fire.”
“Great communication between both the sale and delivery of the items. Only comment would be the fluctuations of pricing when I went back to both another set.”
“Price of items was good but customer service non-existent.
I ordered a tyre which, in the description, said it was tubeless ready but it was a tube only tyre so no good to me.
Iāve tried to contact customer service several times but had no response whatsoever so am stuck with a tyre that I cannot use. Couldnāt find any other way to make contact.”
“Ordered Ā£150 worth of things but they missed two chains and put in a replacement chain, wrong chain and still missing the other chain! No reply after 3 days of emails”