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Big Furniture Warehouse Reviews

4.3 Rating 1,606 Reviews
83 %
of reviewers recommend Big Furniture Warehouse
4.3
Based on 1,606 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Big Furniture Warehouse Reviews
My order arrived quickly
Big Furniture Warehouse 5 star review on 22nd September 2023
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Very pleased with my purchase an also quick service would recomend this company highly
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Very fast and brilliant furniture. Would recommend. My bedroom looks so much better with this furniture.
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Ordered 4 canvas storage boxes. Size was as described. They're good quality, quite sturdy and the colour is as in the picture. They look very smart on my shelves and hold lots of my daughters toys!
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Quick delivery, good quality, easy to build
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Online purchase was straightforward and the products arrived a few days later. I ordered a desk and set of drawers which came flat packed. These were pretty easy to put together although the instructions were a little vague I worked out what I needed to do. Now all finished and in my wife's log cabin where the look great.
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Easy online service fast delivery
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Fast delivery. Product as advertised. No faults , great product.
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We ordered 4 items which arrived 2 days after ordering and packages were received undamaged. Three of the purchases were reasonable quality for the price paid but the remaining willow storage basket was quite flimsy.
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Excellent value and fast delivery well pleased with my buy.
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Excellent service good quality and easy to put together
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Very pleased with good quality quick delivery will definitely buy more Very good company
Big Furniture Warehouse 5 star review on 15th September 2023
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Denver petite bedside unit no complaints excellent buy good price
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On time delivery Left next door Should be leaving the note at the delivery address or best option is to call the number given
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Very disappointed with this product but customer service handled my complaint swiftly and to my satisfaction with a refund and an explanation.
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Good Afternoon Angelena, Thank you for your feedback, Please accept our apologies for the manufacturer fault with this range, we're really sorry about this, We're glad to hear our customer service team issued a full refund for you and this matter has now been resolved. We're sorry for any disappointment this may have caused. Thank you, Big Furniture Warehouse
Ordered from furniture warehouse and was extremely happy with my purchase. Would definitely use again x
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Very quick and efficient delivery. Item was already assembled, great as I am a klutz with flat pack. The running of the drawers is a tad clunky but nothing serious. A pretty unit at a great price, perfect for my bathroom!
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Excellent service, Iā€™m very pleased with quality of my items and will definitely be buying from Big Furniture Warehouse again. 10/10 šŸ˜Š
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Ordered a bistro set and I love it , beautifully made and well worth the money, Thankyou
Big Furniture Warehouse 5 star review on 15th September 2023
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Prompt and quick delivery, excellent product, very pleased
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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews