Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.82

4.8 Rating 243 Reviews

96 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 243 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

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“This is the best apple juice l have ever purchased,excellent service,quick delivery and excellently priced ,well packed ,am just about to order another six bottles,so far cannot fault Biddenden Vineyards very professional.”

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Posted 1 year ago

Thank you so much for taking the time to leave us your wonderful review, it means a lot to us. We are really pleased you enjoyed the apple juice, thank you for your support.

Posted 1 year ago

“Very happy with the choice of wines on offer, together with the detailed descriptions. The online ordering system was very easy and the updates and delivery service from Biddenden Vineyards was excellent. The Gribble Bridge Sparkling Rosé was a gift so, unfortunately, I cannot offer my opinion as to taste!”

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Posted 1 year ago

Hi Linda, thank you very much for your review! I do hope the gift is enjoyed and you get to try the wine for yourself soon. Thank you for ordering from us.

Posted 1 year ago

“Even though its not Biddendens fault, I will say this, I brought 2 bottles of wine for Xmas for my partner, dpd that Biddenden use, there driver came to my house and as I wasn't in, decided to throw with some force, the package that clearly had, be careful fragile on it, over my 6 foot gate, which not only smashed 1 of the bottles of wine but actually managed to smash a tile on my alleyway floor, so after cleaning all that up I spoke to Biddendens, they where fantastic and ordered me another bottle of wine with an apology, but my advice to Biddendens, maybe change delivery company, as I've had to pay for someone to fix the broken floor of my alleyway. Just a thought. Many thanks”

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Posted 1 year ago

We are sorry to hear this Kelly. We are pleased we were able to supply a replacement bottle, thank you for ordering from us

Posted 1 year ago

“from initial purchase right through to the quality of the product the handling and processing is always consistently of the highest quality”

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Posted 1 year ago

Thank you for your review, Brian. We really appreciate your kind words, thank you for supporting our business.

Posted 1 year ago

“Fabulous service. Fabulous product. I wanted pear juice ……and I got the best pear juice ever. I am very pleased. And, will be ordering more today.”

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Posted 1 year ago

Thank you so much for leaving us a 5 star review! So pleased you enjoy the pear juice. Thank you for supporting us!

Posted 1 year ago

“Excellent still, dry cider. Easy online to order and fast delivery. A 3L bag in a box would be useful, but the 1L bottles are a good idea.”

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Posted 1 year ago

Thank you Kenneth! Although 3L bags are not something we currently offer our 5L bag in boxes are very popular and will keep for 6 weeks once opened.

Posted 1 year ago

“Perfect flavour!”

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Posted 1 year ago

“The service was excellent and the wine superb”

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Posted 1 year ago

Thank you for taking the time to share your feedback! We are very pleased you enjoy the wines, thank you for ordering from us.

Posted 1 year ago

“I was introduced to Biddenden cider by my wife and its probably the best cider in the world”

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Posted 1 year ago

“Wonderful vineyard..The Huxelrebe was delightful .I also ordered the Dornfelder which is also of a high standard.Your packaging and delivery time is also first class.”

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Posted 1 year ago

Hi Philip. Really pleased to hear you enjoyed the Dornfelder and Huxelrebe and thank you for sharing your kind words about our packaging and delivery time. Thank you for your support

Posted 1 year ago

“I bought the mixed cider case for a friend's birthday. He absolutely loved it. Very speedy delivery. Thank you.”

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Posted 1 year ago

Hi Jennifer, thank you for taking the time to leave us your review. Really pleased to hear your friend enjoyed the ciders. Thank you for ordering from us.

Posted 1 year ago

“The product we ordered was perfect, and when I had an issue the Customer Service Team responded quickly and gave the detail I needed.”

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Posted 1 year ago

Thank you for letting us know Gavin. Sorry to hear there was an issue but glad this was resolved quickly for you.

Posted 1 year ago

“HI the bottles arrived on time, and were a present for a couple whose favourite drink it is. However, I had to buy direct from you, as your products are hard to get in Canterbury. Distribution seems patchy.”

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Posted 1 year ago

Hi Mark, thank you for your feedback. Sorry to hear you have not been able to find our products closer to you. We do supply a number of shops in Canterbury including stores and restaurants in The Goods Shed, Corkk, Tipsy Fish, Gibsons Farm Shop and Lower Hadres Farm Shop. Our products are only stocked by independent local businesses and we don't supply any supermarkets. We do hope we will be able to welcome you to our own Vineyard Shop one day to explore the range. Thank you for ordering from us.

Posted 1 year ago

“Placed order online and received goods the following day. Excellent service.”

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Posted 1 year ago

Thank you for taking the time to leave us your reviews! We really appreciate your feedback

Posted 1 year ago

“Great place and tour with lovely wine. It is great Biddenden has an online store and delivery of their products is very fast and reliable. It is great we can still enjoy them even though we live further away now from the Vineyard.”

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Posted 1 year ago

Thank you for taking the time to leave us your reviews. So glad you enjoyed your visit and hope to welcome you back soon.

Posted 1 year ago

“I prefer to place my order by phone and your customer service staff are always helpful”

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Posted 1 year ago

Thank you for taking the time to let us know Phillip. Really pleased to hear you enjoy the juices, thank you for ordering from us.

Posted 1 year ago

“very fast delivery great service great product”

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Posted 1 year ago

Thank you Roger!

Posted 1 year ago

“Excellent wine and equally good service. Thank you.”

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Posted 1 year ago

Thank you very much for letting us know!

Posted 1 year ago

“Service was very good”

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Posted 1 year ago

“Nice Cider”

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Posted 1 year ago

Biddenden Vineyards is rated 4.8 based on 243 reviews