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Biddenden Vineyards Reviews

4.8 Rating 258 Reviews
96 %
of reviewers recommend Biddenden Vineyards
4.8
Based on 258 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Great place - great products. I order a wine selection for delivery. The delivery was quick. Only one thing - would appreciate the ability to add a card as this was a gift.
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Posted 3 years ago
Thank you for your positive review and feedback. We do have an order notes section where a gift note can be added but we will look into other options for gift cards for future.
Posted 3 years ago
Ordered a crate of fruit juices as a Christmas present.....despatched promptly and delivered safely. Recipient enjoyed the contents. One suggestion for improvement in the ordering process...have a clear option for including a gift message please?
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Posted 3 years ago
Thank you for your feedback. We currently have an order notes section where a gift message can be added but we will look into other options for this. Pleased to hear the juice was delivered safely and enjoyed.
Posted 3 years ago
After a move to Suffolk from Kent some years ago, a gift for my wife at Christmas of a range of Biddenden ciders was the perfect reminder of the taste of Kent. Delicious!
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Posted 3 years ago
Great to hear your wife enjoyed the ciders. Thank you for ordering from us!
Posted 3 years ago
Great service, fast delivery
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Posted 3 years ago
Thank you for your review. We are really pleased to hear your positive feedback on our service and delivery.
Posted 3 years ago
Ordered and delivered the following day. Great tasting apple juice
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Posted 3 years ago
Very pleased to hear you enjoyed the apple juice and your order arrived promptly.
Posted 3 years ago
We send a hamper each Christmas to our friends in Scotland and they are always so thrilled to receive it. The wines are exceptional quality and Biddendens service is just excellent thank you so much
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Posted 3 years ago
Thank you for ordering from us each year! Really pleased to hear the hampers are well received and thank you for your feedback on the wines and service.
Posted 3 years ago
I ordered from yourselves for the first time last December. An extra treat for my sister who lives in Suffolk and enjoys cider. I know that she loves to try ciders from all counties and I am thrilled to say that she thoroughly enjoyed her gift.
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Posted 3 years ago
Thank you for taking the time to leave us a review. So pleased to hear your sister enjoyed the cider. We hope she will be keen to explore the rest of our range! Thank you for your order.
Posted 3 years ago
Ordered a juice set and bottle of pear juice separately. They charged me for pear juice but it wasn't in the delivery box. The courier they used also left the box under the bushes despite showing a picture of it being on our doorstep and said someone had signed for it when no one was in. Juices themselves were ok.
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Posted 3 years ago
Hi Fariha, sorry to hear there has been a problem with your order. We will look into this straight away.
Posted 3 years ago
Fantastic service, brilliant products and great delivery service, please don't change anything.
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Posted 3 years ago
Thank you for taking the time to leave us your review, we are very grateful to hear your positive feedback. Have a great Christmas!
Posted 3 years ago
The absolute BEST cider in the country. No need for fizz, just straight appley heaven...
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Posted 3 years ago
Thank you Tom! So pleased to hear how much you enjoy our cider!
Posted 3 years ago
Good family run local business, friendly staff and good quality unusual products, the Christmas shop is well worth trying, for an out of the ordinary present!
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Posted 3 years ago
Thank you for leaving us a review. It's great to hear you enjoyed your visit to our festive shop and we hope to see you again soon!
Posted 3 years ago
Good choice of wine and cider, very easy to order, and delivery is amazing, we normally get our order 2days afterplacing our order. A very good service
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Posted 3 years ago
Thank you for your review. We are really pleased to hear your positive feedback on our delivery service
Posted 3 years ago
Biddenden dry is better than most white wines at 1.5 times the price. Delivery charge a touch high.
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Posted 3 years ago
Thank you for your feedback.We have recently reviewed our delivery charges in a bid to reduce these for our online orders so hopefully you will find these are now more cost-effective
Posted 3 years ago
Outstanding range of really good quality products, a little pricey, but you truly get what you pay for. With the added benefit of good old fashioned service with a smile.
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Posted 3 years ago
Thank you so much for your review, very pleased to hear you enjoy the range of products and service.
Posted 3 years ago
The service and delivery was first rate. The quality of the product was 5 star according to my son who likes the stronger cider. Excellent all round.
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Posted 3 years ago
Thank you for your 5 star review for our cider, service and delivery.
Posted 3 years ago
Enjoyed the wine, especially the red !!!
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Posted 3 years ago
Thank you for letting us know. Our red, Dornfelder, has been very popular and will be back next year. Sign up to our newsletter to hear when it's back in stock!
Posted 3 years ago
Know about them for years.. goid product, just a shame they keep putting the price up and up and up.. i can buy their cider cheaper at other outlets rather then direct from them. Shame they are so greedy
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Posted 3 years ago
Thank you for leaving us a review, we are pleased to hear you enjoy our products. We have had to increase our prices recently in line with increases in our production and packaging costs. We always aim to keep our prices fair and competitive.
Posted 3 years ago
OMG the strong sweet is the best thing ever!
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Posted 3 years ago
Thanks Verity. Really pleased to hear you enjoy the sweet cider!
Posted 3 years ago
Biddenden Vineyards is rated 4.8 based on 258 reviews