Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.82

4.8 Rating 265 Reviews

96 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 265 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

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“Had no problems, though having both deliveries a day earlier than indicated was good and bad news. Good news as it showed how efficient things worked. Bad news, both were gifts so arrived early and on a day I wasn't around in clear packaging which meant the person saw their gifts!”

Helpful Report

Posted 3 years ago

Thank you for your review. Pleased to hear your orders arrived promptly although sorry this spoilt the surprise! We do our best to help with packaging to avoid this issue where we can but, unfortunately, this isn't currently possible for all products. We will look at this further for future.

Posted 3 years ago

“Quick delivery Excellent different apple juice and good cider”

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Posted 3 years ago

Thank you Martin. Glad you enjoyed the cider and apple juice.

Posted 3 years ago

“Delivery was spot on and the cider is the best i have ever had. Highly recommend it to anyone.”

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Posted 3 years ago

Really pleased to hear your review of our cider, so glad you enjoyed it! Thank you for ordering from us

Posted 3 years ago

“Staff always cheerful and helpful”

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Posted 3 years ago

Thank you for letting us know!

Posted 3 years ago

“Amazing product and service”

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Posted 3 years ago

Thank you for your 5 star review!

Posted 3 years ago

“I purchase the lovely Biddies 5 cider and apple juice Pink Love from Biddendens on a regular basis. All Delicious 😋 Also i telephone my order and the staff are so friendly and helpful. And I have it delivered to my house.The service is excellent.”

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Posted 3 years ago

Thank you for taking the time to leave us your review. We are really pleased to hear your positive experience of ordering with us and look forward to hearing from you again. If you enjoy our Biddies 5 and Red Love juice you may be interested in trying our Red Love cider, also part of the Biddies range.

Posted 3 years ago

“I am sucker for a biddies no 5 ciders, purchase a crate on a pretty regular basis. The cider is amazing my only criticism, the cost . Biddenden don’t operate any sort of discounts or customer loyalty scheme like some other stockists. If this was available I certainly would purchase a lot more regularly.”

Helpful Report

Posted 3 years ago

Hi Rhys, great to hear you enjoy the Biddies 5. Our full cases (12 bottles) of Biddies do include a 5% case discount. We always aim to keep our prices fair and competitive and hope you will continue to purchase from us.

Posted 3 years ago

“Great place - great products. I order a wine selection for delivery. The delivery was quick. Only one thing - would appreciate the ability to add a card as this was a gift.”

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Posted 3 years ago

Thank you for your positive review and feedback. We do have an order notes section where a gift note can be added but we will look into other options for gift cards for future.

Posted 3 years ago

“Ordered a crate of fruit juices as a Christmas present.....despatched promptly and delivered safely. Recipient enjoyed the contents. One suggestion for improvement in the ordering process...have a clear option for including a gift message please?”

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Posted 3 years ago

Thank you for your feedback. We currently have an order notes section where a gift message can be added but we will look into other options for this. Pleased to hear the juice was delivered safely and enjoyed.

Posted 3 years ago

“After a move to Suffolk from Kent some years ago, a gift for my wife at Christmas of a range of Biddenden ciders was the perfect reminder of the taste of Kent. Delicious!”

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Posted 3 years ago

Great to hear your wife enjoyed the ciders. Thank you for ordering from us!

Posted 3 years ago

“Great service, fast delivery”

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Posted 3 years ago

Thank you for your review. We are really pleased to hear your positive feedback on our service and delivery.

Posted 3 years ago

“Ordered and delivered the following day. Great tasting apple juice”

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Posted 3 years ago

Very pleased to hear you enjoyed the apple juice and your order arrived promptly.

Posted 3 years ago

“We send a hamper each Christmas to our friends in Scotland and they are always so thrilled to receive it. The wines are exceptional quality and Biddendens service is just excellent thank you so much”

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Posted 3 years ago

Thank you for ordering from us each year! Really pleased to hear the hampers are well received and thank you for your feedback on the wines and service.

Posted 3 years ago

“I ordered from yourselves for the first time last December. An extra treat for my sister who lives in Suffolk and enjoys cider. I know that she loves to try ciders from all counties and I am thrilled to say that she thoroughly enjoyed her gift.”

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Posted 3 years ago

Thank you for taking the time to leave us a review. So pleased to hear your sister enjoyed the cider. We hope she will be keen to explore the rest of our range! Thank you for your order.

Posted 3 years ago

“Ordered a juice set and bottle of pear juice separately. They charged me for pear juice but it wasn't in the delivery box. The courier they used also left the box under the bushes despite showing a picture of it being on our doorstep and said someone had signed for it when no one was in. Juices themselves were ok.”

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Posted 3 years ago

Hi Fariha, sorry to hear there has been a problem with your order. We will look into this straight away.

Posted 3 years ago

“Fantastic service, brilliant products and great delivery service, please don't change anything.”

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Posted 3 years ago

Thank you for taking the time to leave us your review, we are very grateful to hear your positive feedback. Have a great Christmas!

Posted 3 years ago

“The absolute BEST cider in the country. No need for fizz, just straight appley heaven...”

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Posted 3 years ago

Thank you Tom! So pleased to hear how much you enjoy our cider!

Posted 3 years ago

“Good family run local business, friendly staff and good quality unusual products, the Christmas shop is well worth trying, for an out of the ordinary present!”

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Posted 3 years ago

Thank you for leaving us a review. It's great to hear you enjoyed your visit to our festive shop and we hope to see you again soon!

Posted 3 years ago

“Good choice of wine and cider, very easy to order, and delivery is amazing, we normally get our order 2days afterplacing our order. A very good service”

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Posted 3 years ago

Thank you for your review. We are really pleased to hear your positive feedback on our delivery service

Posted 3 years ago

“Biddenden dry is better than most white wines at 1.5 times the price. Delivery charge a touch high.”

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Posted 3 years ago

Thank you for your feedback.We have recently reviewed our delivery charges in a bid to reduce these for our online orders so hopefully you will find these are now more cost-effective

Posted 3 years ago

Biddenden Vineyards is rated 4.8 based on 265 reviews