Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.82

4.8 Rating 258 Reviews

96 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place - great products. I order a wine selection for delivery. The delivery was quick. Only one thing - would appreciate the ability to add a card as this was a gift.”

Helpful Report

Posted 3 years ago

Thank you for your positive review and feedback. We do have an order notes section where a gift note can be added but we will look into other options for gift cards for future.

Posted 3 years ago

“Ordered a crate of fruit juices as a Christmas present.....despatched promptly and delivered safely. Recipient enjoyed the contents. One suggestion for improvement in the ordering process...have a clear option for including a gift message please?”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We currently have an order notes section where a gift message can be added but we will look into other options for this. Pleased to hear the juice was delivered safely and enjoyed.

Posted 3 years ago

“After a move to Suffolk from Kent some years ago, a gift for my wife at Christmas of a range of Biddenden ciders was the perfect reminder of the taste of Kent. Delicious!”

Helpful Report

Posted 3 years ago

Great to hear your wife enjoyed the ciders. Thank you for ordering from us!

Posted 3 years ago

“Great service, fast delivery”

Helpful Report

Posted 3 years ago

Thank you for your review. We are really pleased to hear your positive feedback on our service and delivery.

Posted 3 years ago

“Ordered and delivered the following day. Great tasting apple juice”

Helpful Report

Posted 3 years ago

Very pleased to hear you enjoyed the apple juice and your order arrived promptly.

Posted 3 years ago

“We send a hamper each Christmas to our friends in Scotland and they are always so thrilled to receive it. The wines are exceptional quality and Biddendens service is just excellent thank you so much”

Helpful Report

Posted 3 years ago

Thank you for ordering from us each year! Really pleased to hear the hampers are well received and thank you for your feedback on the wines and service.

Posted 3 years ago

“I ordered from yourselves for the first time last December. An extra treat for my sister who lives in Suffolk and enjoys cider. I know that she loves to try ciders from all counties and I am thrilled to say that she thoroughly enjoyed her gift.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us a review. So pleased to hear your sister enjoyed the cider. We hope she will be keen to explore the rest of our range! Thank you for your order.

Posted 3 years ago

“Ordered a juice set and bottle of pear juice separately. They charged me for pear juice but it wasn't in the delivery box. The courier they used also left the box under the bushes despite showing a picture of it being on our doorstep and said someone had signed for it when no one was in. Juices themselves were ok.”

Helpful Report

Posted 3 years ago

Hi Fariha, sorry to hear there has been a problem with your order. We will look into this straight away.

Posted 3 years ago

“Fantastic service, brilliant products and great delivery service, please don't change anything.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us your review, we are very grateful to hear your positive feedback. Have a great Christmas!

Posted 3 years ago

“The absolute BEST cider in the country. No need for fizz, just straight appley heaven...”

Helpful Report

Posted 3 years ago

Thank you Tom! So pleased to hear how much you enjoy our cider!

Posted 3 years ago

“Good family run local business, friendly staff and good quality unusual products, the Christmas shop is well worth trying, for an out of the ordinary present!”

Helpful Report

Posted 3 years ago

Thank you for leaving us a review. It's great to hear you enjoyed your visit to our festive shop and we hope to see you again soon!

Posted 3 years ago

“Good choice of wine and cider, very easy to order, and delivery is amazing, we normally get our order 2days afterplacing our order. A very good service”

Helpful Report

Posted 3 years ago

Thank you for your review. We are really pleased to hear your positive feedback on our delivery service

Posted 3 years ago

“Biddenden dry is better than most white wines at 1.5 times the price. Delivery charge a touch high.”

Helpful Report

Posted 3 years ago

Thank you for your feedback.We have recently reviewed our delivery charges in a bid to reduce these for our online orders so hopefully you will find these are now more cost-effective

Posted 3 years ago

“Outstanding range of really good quality products, a little pricey, but you truly get what you pay for. With the added benefit of good old fashioned service with a smile.”

Helpful Report

Posted 3 years ago

Thank you so much for your review, very pleased to hear you enjoy the range of products and service.

Posted 3 years ago

“The service and delivery was first rate. The quality of the product was 5 star according to my son who likes the stronger cider. Excellent all round.”

Helpful Report

Posted 3 years ago

Thank you for your 5 star review for our cider, service and delivery.

Posted 3 years ago

“Enjoyed the wine, especially the red !!!”

Helpful Report

Posted 3 years ago

Thank you for letting us know. Our red, Dornfelder, has been very popular and will be back next year. Sign up to our newsletter to hear when it's back in stock!

Posted 3 years ago

“Know about them for years.. goid product, just a shame they keep putting the price up and up and up.. i can buy their cider cheaper at other outlets rather then direct from them. Shame they are so greedy”

Helpful Report

Posted 3 years ago

Thank you for leaving us a review, we are pleased to hear you enjoy our products. We have had to increase our prices recently in line with increases in our production and packaging costs. We always aim to keep our prices fair and competitive.

Posted 3 years ago

“OMG the strong sweet is the best thing ever!”

Helpful Report

Posted 3 years ago

Thanks Verity. Really pleased to hear you enjoy the sweet cider!

Posted 3 years ago

Biddenden Vineyards is rated 4.8 based on 258 reviews