Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.82

4.8 Rating 243 Reviews

96 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 243 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

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“Great products, great service!”

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Posted 7 months ago

“Excellent refreshing medium cider with good depth of flavour. Not a 5 stars because of the terrible delivery experience. The box was dumped 200m from my front door in full sun on a hot day. The box was damaged but luckily the plastic containing the cider was not punctured. I would recommend finding a courier to match the quality of your product.”

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Posted 8 months ago

Hi Tony, so sorry to hear you had issues with delivery, we will look into this with our courier to aim to ensure this doesn't happen again. Pleased to hear the cider was ok and you still enjoyed the product. Thank you for your support.

Posted 8 months ago

“Have done a visit and a tasting before but this time ordered Ortega online. Brilliant wine - light, crisp and fruity. Lovely spring and summer drink especially. Speed and care of delivery was also exemplary thanks. Kevin”

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Posted 8 months ago

Thank you so much for taking the time to leave us your review, Kevin. We are very grateful for your support and hope to welcome you to Biddenden again soon.

Posted 8 months ago

“I tried the sparkling apple juice from Biddenden Vineyards and it is excellent ! I ordered it on line and it arrived within two days. The product and the service are excellent. I would strongly recommend them and I intend to try more of their products”

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Posted 8 months ago

Thank you for recommending us John. The Sparkling Grape Juice could be a good one for you to try next! Thank you for ordering from Biddenden and we hope to welcome you to the vineyard one day.

Posted 8 months ago

“Very nice wines. I recently purchased the ice cider and it was lovely. I purchased multiple bottles. It would have been good if they offered free delivery about certain value.”

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Posted 8 months ago

“Brilliant company to buy the best produce ...”

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Posted 9 months ago

Thank you so much for your 5 star review!

Posted 9 months ago

“Very helpful staff easy for me to order over the phone Thank you”

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Posted 9 months ago

Hi Kate, thank you so much for giving us a 5-star rating. We really appreciate your kind words and feedback and are very pleased to hear that our staff were helpful and made it easy for you to place your order over the phone. Thank you for choosing Biddenden Vineyards!

Posted 9 months ago

“Apple juice is a excellent product the best on the market in my opinion,ordering is easy and delivery very quick,thanks Biddenden,my next order will be on the way in the next couple of days 🍎🍎🍎”

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Posted 9 months ago

Thank you so much for your 5-star rating and wonderful words about our apple juice. Your loyalty as a customer means a lot and we really appreciate your support.

Posted 9 months ago

“Ordered on Internet excellent price and service by courier , would definitely recommend.”

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Posted 9 months ago

Thank you for your recommendation David. Really pleased to read your review! Thank you for ordering from us.

Posted 9 months ago

“If you enjoy cider, this is the place to go.”

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Posted 9 months ago

Thank you for recommending us!

Posted 9 months ago

“First order. Pleased. Prompt delivery. Good product. Will order again”

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Posted 10 months ago

Thank you Julie! We hope you enjoyed your order. Thank you for supporting Biddenden!

Posted 10 months ago

“Bonjour, I’ve always loved your products and have been drinking your Biddenden Cider for years in various pubs. I am happy with my order apart from the fact that the delivery person delivered all my ciders next door to my neighbours!!! That was not good. Elisabeth Bastin”

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Posted 10 months ago

Thank you so much for your 5-star rating. We really appreciate your continuous support and loyalty to our products! We apologize for the inconvenience caused by the courier company delivering your ciders to your neighbours instead of directly to you. We will endeavour to make sure this does not happen again.

Posted 10 months ago

“Great delivery”

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Posted 10 months ago

“We tasted the Kentish Kiss cider in a cafe in Margate and liked it so much we ordered a case online. Impressed by the reasonable price for postage and the light touch packaging - only the standard sturdy plastic wrap without any extra cardboard or packing. The cider arrived promptly and undamaged.”

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Posted 10 months ago

Hi Charlie, thank you for taking the time to leave us your review. We are thrilled to hear that you enjoyed our Kentish Kiss cider. Our newest release, we are really pleased with how well this cider has been received. If you'd like to try the rest of the Biddies range, our mixed case, 2 bottles of each, is currently available online with free shipping. Thank you for supporting Biddenden!

Posted 10 months ago

“I purchased 3different bottles of Apple juice and it was like eating the actual Apple the taste was perfect and needless to say that the juiice did not last long . Delivery was next day and bottles well packed no co complaints at all.”

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Posted 10 months ago

Dear Janet, Thank you so much for your 5-star review. We really appreciate your kind words. We designed this range to showcase the rich variety of apples grown here in Kent and their different characteristics so really pleased you enjoyed the apple flavours. Thank you once again for choosing Biddenden!

Posted 10 months ago

“Thank you for your lovely cider and apple juice also for your EXCELLENT SERVICE I recently perched a case of Kiss cider and a case of mixed apple juice both were delicious 🤪”

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Posted 11 months ago

Thank you Margaret! Delighted to hear you enjoyed the juice and Kentish Kiss Cider. We're really pleased this is proving to be so popular. Thank you for your support.

Posted 11 months ago

“I am always happy with Biddendens quick and efficient service. The handwritten note in with the order to say thank you for my purchase was a nine touch. Arrived quickly and in top condition. Would highly recommend and will be ordering again soon. Thank you once again the Biddenden Team.”

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Posted 11 months ago

Dear Zoe, Thank you so much for your 5-star rating and recommendation. We are thrilled to hear that you are always happy with our service. We look forward to serving you again soon! Thank you for your support!

Posted 11 months ago

“I telephone my orders which are dealt with efficiently and de;ivery is prompt.”

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Posted 11 months ago

Thank you very much for letting us know and taking the time to leave us your 5 star review!

Posted 11 months ago

“Customer Service is excellent”

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Posted 11 months ago

Thank you Philip!

Posted 11 months ago

“Always a top quality drink from this grower.”

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Posted 1 year ago

Biddenden Vineyards is rated 4.8 based on 243 reviews