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BIBO Water Reviews

4.6 Rating 985 Reviews
89 %
of reviewers recommend BIBO Water
4.6
Based on 985 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy
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01993 880287

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BIBO Water 5 star review on 7th July 2022
Rebecca Gregory
BIBO Water 5 star review on 17th June 2022
Andrew Janeway
BIBO Water 5 star review on 5th May 2022
Roger Booth
BIBO Water 5 star review on 14th March 2022
Gail Morton
BIBO Water 5 star review on 10th March 2022
Pat Holmes
BIBO Water 5 star review on 6th March 2022
Jane Jonas
BIBO Water 5 star review on 1st March 2022
Graham Crawshaw
31
Anonymous
Anonymous  // 01/01/2019
Great service and product.
Helpful Report
Posted 5 years ago
This is a great device, for home or office. In a work environment, it saves masses of time with people waiting for a kettle to boil. Simply take your cup, pop in the beverage and top up with hot water - back to work in moments. At home, it's equally effective - hot and cold water on tap, instantly and with no fuss, no filling of kettles or storing of bottles of water in the fridge. My only item on a wishlist would be a small light that came on as you filled your container, so you can easily see how full it is - not a must-have, but a useful addition, if possible.
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Posted 5 years ago
Excellent, I love using my FIZZ machine! It's so easy to use and works brilliantly, well made and excellent value for money too. I love fizzy water and wanted an attractive brightly coloured machine to deliver that effervessence - I certainly found it with BIBO! With really good customer service and fast delivery thrown BIBO really deserve 5 stars. Well done BIBO!
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Posted 5 years ago
We have only dealt with the company in the post and always received prompt and efficient service.
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Posted 5 years ago
Always get excellent service from Bibo. Gordon Fraser Rainham Essex
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Posted 5 years ago
Excellent product really pleased. But not so good with customer services a bit slow to up date their records with address.
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Posted 5 years ago
wasn't very clear on what had to be ordered for hot tank cleaning. I purchased the two bottles cleaning fluid only to find out , once I had found instructions online, that I actually need to order the cleaning pack that contains the cleaning cartridge. Without which you can't clean the tank. So another £40 to spend still I will have 4 years worth of cleaning fluid. Please make it clearer which one you need to purchase if it is your first time.
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Posted 5 years ago
Our BIBO water machine is terriffic. We have had it for 3 or 4 years now and find it much more efficient and convenient than a kettle.
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Posted 6 years ago
I did not get any instructions or hos to card for the bibo hot tank cleaning
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Posted 6 years ago
Purchased my bibo classic in 2012 it has been the best thing I did the after care service and advice great .
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Posted 6 years ago
Good service Excellent machine Could not do without it
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Posted 6 years ago
Recently ordered a 'Classic' BIBO hot water tank cleaning kit. The order was processed promptly, the kit delivered in a timely fashion and it's simple application immediately remedied a problem where the overspill hopper on the machine was filling up regularly. Another example of very good customer service which I've come to expect (and enjoy) from BIBO.
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Posted 6 years ago
Excellent aid for arthritic hands, easy to use, cold, filtered water lovely. I now drink more water than before. Friends have bought one after seeing mine. Great product!
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Posted 6 years ago
We love our BIBO. We had the bar model which was suitable for couples but upgraded to the larger model as there’s not much difference in size and we can get a lot more hot water before it needs to reheat. It only takes seconds to heat and puts itself to sleep when not used for a while. The cold water is filtered which is great now we’ve stopped buying plastic, we just fill our own bottles. I have given it 4/5 just because of the cost of the filters and light which have to be changed yearly. The after service is great. We have had a BIBO for about 8 years and I can’t think of my kitchen without one now.
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Posted 6 years ago
Love my BIBO had one now for about. 2 years at this address and 2 years at my old address. The only thing I can say is because I live in a hard water area it’s more expensive to keep it cleaned out and the water filters and lights are quite expensive too
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Posted 6 years ago
Excellent device with excellent service
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Posted 6 years ago
Very good company with good customer service, My only gripe is that my yearly filters purchased on direct debit seem to come later than the year.
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Posted 6 years ago
Very reliable , easy to use ,good clean drinking water.
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Posted 6 years ago
Best tasting water, hot or cold at the touch of a button. Easy to service yourself, excellent customer service. I could not be without a Bibo now
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Posted 6 years ago
Custmoer service fantastic, product is amazing, I cant imagine my life without my Bibo classic, I love it more each day.
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Posted 6 years ago
BIBO Water is rated 4.6 based on 985 reviews