BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,002 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.5

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

Write Your review

Tell us how BIBO Water made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We live in a hard water area and the tap water does not taste particularly good. It is so convenient to be able to get different temperatures of water from the Bibo and it is so easy to look after.”

Helpful Report

Posted 5 years ago

“We have used our machine for 6 years and it has become part of our life. We enjoy the availability of hot water for drinks and cooking, our grandchildren love helping themselves to cool drinks. Generally very reliable, staff are helpful and knowledgeable. Since we have our machine in a kitchen/dining room, we would appreciate a quieter operation but we would not want to be without our Bibo”

Helpful Report

Posted 5 years ago

“Instant filtered water. Hot or chilled. Whenever you want it. Brilliant. But, the drip tray fills when not in use, even though there is a glass in position to catch any drips that may drop overnight??? Very strange!”

Helpful Report

Posted 5 years ago

“Love our BIBO. Love not having to boil a kettle or keep bottled or filtered water. Great product.”

Helpful Report

Posted 5 years ago

“Can sum up in 3 words, GOOD CUSTOMER SERVICE. Many Thanks”

Helpful Report

Posted 5 years ago

“It is true that if you don't have it you can't see the need, but when you have it and can't use it you miss it! Just drops a star due to the overflow dish having a very small capacity/no full indicator except when it overflows!”

Helpful Report

Posted 5 years ago

“I love my Bibo machine. It is so simple to use in every sense. All explanations for changing filter and cleaning system etc could not be more helpful, precise and clear.”

Helpful Report

Posted 5 years ago

“Wow!!! Fantastic service from ordering through to installation. Thank you 😁”

Helpful Report

Posted 5 years ago

“Excellent product well made and designed but a bit expensive. Think Apple.”

Helpful Report

Posted 6 years ago

“Wonderful system always hot or cold fresh water instantly available. Excellent back up service from Bibo. Had our first machine when Bibo launched in UK, now on our second machine. Great choice of colours to suit any kitchen.”

Helpful Report

Posted 6 years ago

“Delivery was very slow. It took 8 days after setting up a filter subscription to receiving the filters by courier.”

Helpful Report

Posted 6 years ago

“I think the product is fantastic, the customer service is quite slow but great when you actually ring up and speak to Molly. I really wish they would sell the 1 litre bottles separately.”

Helpful Report

Posted 6 years ago

“Well done customer Services. Recently, After 3 years of continuous service my Bibo Classic machine developed a leak. I won’t bore you with details, but on contacting customer service, I was helped and encouraged to fix the problem myself. Replacement parts were quickly and efficiently supplied, and the leak fixed. Throughout the experience customer service was excellent. Many other companies would have adopted the default position of sending an engineer. In comparison to that, they helped me fix the problem at minimum cost. Well done, customer services. I have no hesitation in recommending them to you, if unfortunately, have a faulty machine.”

Helpful Report

Posted 6 years ago

“Ordered some cleaning fluid and it arrived next day. Always very helpful if you need to contact them.”

Helpful Report

Posted 6 years ago

“So far so good. I have only had the Bibo for a few days now. But what I can say is I had no complaints, customer service was impeccable. I am looking forward to using this product extensively.. no more plastic bottles yay!”

Helpful Report

Posted 6 years ago

“So easy to use and reliable wouldn't be without it”

Helpful Report

Posted 6 years ago

“Great service and product.”

Helpful Report

Posted 6 years ago

“This is a great device, for home or office. In a work environment, it saves masses of time with people waiting for a kettle to boil. Simply take your cup, pop in the beverage and top up with hot water - back to work in moments. At home, it's equally effective - hot and cold water on tap, instantly and with no fuss, no filling of kettles or storing of bottles of water in the fridge. My only item on a wishlist would be a small light that came on as you filled your container, so you can easily see how full it is - not a must-have, but a useful addition, if possible.”

Helpful Report

Posted 6 years ago

“Excellent, I love using my FIZZ machine! It's so easy to use and works brilliantly, well made and excellent value for money too. I love fizzy water and wanted an attractive brightly coloured machine to deliver that effervessence - I certainly found it with BIBO! With really good customer service and fast delivery thrown BIBO really deserve 5 stars. Well done BIBO!”

Helpful Report

Posted 6 years ago

“We have only dealt with the company in the post and always received prompt and efficient service.”

Helpful Report

Posted 6 years ago

BIBO Water is rated 4.5 based on 1,002 reviews