BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,004 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.5

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service had Virgin pure for years but found them useless when my machine needed repaired in fact still waiting to hear back from them. Told no engineer in Scotland thankfully I found Bibo Water and best thing was it was the same engineer that had originally installed my Virgin pure machine. Bibo Water suits my needs due to medical reasons. Excellent after sales service so BIBO WATER all the way from now on 5× service.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! It's great to hear that we have been able to offer you the perfect solution with our BIBO!

Posted 2 years ago

“Excellent for just off boiler water and cold water. Easy to use. Ours was a replacement for a very old model and installation was really easy. Highly recommended”

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Posted 2 years ago

Many thanks for your feedback. We're really happy to hear that you are enjoying your BIBO and that you find it easy to operate, which is one its many benefits :-)

Posted 2 years ago

“Very good. Works as stated. Quick delivery of initial sparkling water maker ket and quick delivery of replacement gas cartridges. Compares fairly with other sparkling water makers on the market and has green credentials.”

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Posted 2 years ago

Many thanks for your feedback. We're so pleased to hear that you are enjoying your BIBO Fizz :-)

Posted 2 years ago

“I really can't praise the Bibo staff sufficiently. Knowledgeable, courteous and friendly. They give a first class service.”

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Posted 2 years ago

Thank you for your lovely feedback. We are thrilled to hear that our team have been able to assist you with your queries!

Posted 2 years ago

“Love my Bibo classic. Water tastes great, instant hot, instant cold. Didn't take long to learn how to customize settings, such as setting the energy saving times , water temperature etc. I had mine fitted, this was very neatly done. Looks good, no more kettle and jug filter, amazing how much neater it looks on worktop. No more spending money on water bottles, because tap water would taste of chlorine. Now the water i pay for tastes great.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're so pleased that you are enjoying all of the benefits of your new BIBO. We're sure you will be enjoying it for many years to come :-)

Posted 2 years ago

“Always helpful and efficient, personal service.”

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Posted 2 years ago

Many thanks for your feedback. We're so pleased to hear that our team are always able to help when needed :-)

Posted 2 years ago

“Well, it's not cheap, but it is good! Very well made, and gives perfect hot and chilled water. We all like it!!”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're thrilled to hear that you are enjoying your BIBO :-)

Posted 2 years ago

“Great customer service. Answered my query promptly and efficiently.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. We're so pleased that our Customer Service Team have been able to resolve your query!

Posted 2 years ago

“Thank you for answering my inquiry about the delivery of my BIBO Fizz Pack and for changing the date and time for me. This has now arrived and is excellent.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're really pleased to hear that you are enjoying the BIBO Fizz, and that our team were able to help you with your query :-)

Posted 2 years ago

“Phoned up with a problem the operator solved it straight away highly recommended”

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Posted 2 years ago

Thank you for your feedback! We are so happy to hear that you have received great customer service from our team!

Posted 2 years ago

“I have recently bought the “fizzy water” maker…. Love it!!!!! No more plastic bottles.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so pleased that you are enjoying your new BIBO Fizz :-)

Posted 2 years ago

“Fantastic service on the phone from Mim and. the guy who installed the BIBO. He was able to install even though it was a tricky route for him. He got it up and running and showed me all the workings. Great service. Very happy with the BIBO.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. We are so pleased to hear that you have received great service from both our Customer Service and engineer teams. That's great news. We hope you enjoy your brand new BIBO :-)

Posted 2 years ago

“Easy to use and well made. Well worth the money.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. It's great to hear that you are enjoying your new BIBO Fizz and are finding it easy to use. That's great news :-)

Posted 2 years ago

“I’ve reviewed this before, but we have the Bibo fizzy water maker and couldn’t be happier! It’s so easy to use, makes great fizzy water (not too many bubbles, not too few, and just the right size!) and saves me lugging heavy bottles back from the shop and saves on all that plastic. We also love that it doesn’t need electricity.”

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Posted 2 years ago

Many thanks for your feedback! We are so happy to hear that you are finding your BIBO Fizz easy to use, and have been enjoying it for some time now :-)

Posted 2 years ago

“My parents saw bibo at a building show and decided to try one before getting one for me. I am disabled and unable to lift a kettle, so as my parents were so impressed with theirs, they decided to get me one for my birthday, best birthday present. I’m glad I waited as they did purple. Filtered water is needed in the area we live in also in hot weather it’s brilliant to grab a drink of water.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback! We are really happy to hear that you are enjoying your new BIBO :-)

Posted 2 years ago

“Bibo Water has changed my life! I’ve completely stopped buying bottled water and rely entirely on Bibo carbonated water. I love how easy the cylinders are to change, and how simple the machine is to use. So glad I bought one!”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're so happy to hear that the BIBO Fizz has been such an easy transition for you and that you're enjoying it :-)

Posted 2 years ago

“Fantastic machine”

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Posted 2 years ago

Thank you for your feedback and for sharing this beautiful image of the BIBO in place! It looks fab!

Posted 2 years ago

“We had forgotten what REAL water tastes like!!!”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're so pleased that you have been enjoying your BIBO :-)

Posted 2 years ago

“Excellent service and we love our Bibo. Highly recommended”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're so pleased that you have been enjoying your BIBO and have been happy with the service provided :-)

Posted 2 years ago

“Very pleased with my Bibo. I drink a lot more cold water, which I always found difficult, and feel better for it. I would like a simpler method of using an energy saving mode, as I am on my own and only make hot drinks three or four times a day, I would be happy to wait a couple of minutes for the hot water to reheat. I am a bit concerned about energy conservation and cost, though the ease of use is great.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. We're so pleased to hear that you are enjoying the benefits of your BIBO!

Posted 2 years ago

BIBO Water is rated 4.5 based on 1,004 reviews