BIBO Water Reviews

Name: BIBO Water
Rating: 4.55

4.6 Rating 996 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.6

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Bibo is brilliant, I originally got mine as a promotion from Eden at Costco, the original hire cost was £25 a month but since then Eden has steadily increased their costs and the latest email is putting it up again to almost £40 a month, this excludes any replacement filters etc so you have to buy them yourself. Eden are the worst company ever to deal with, needless to say I will be cancelling my contract with them ASAP, for £40 a month I can buy my own Bibo and never have to deal with this aweful greedy company again. Bibo have been brilliant supplying the spare filters I need to keep it running, so I'll definitely be buying my own direct from them soon.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're really pleased that we have been able to help you with the maintenance items for your BIBO :-)

Posted 2 years ago

“It’s absolutely brilliant, boiling water and chilled water at our fingertips. Our Bibo has just had a new Hot Water tank fitted and it’s working perfectly.”

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Posted 2 years ago

Thank you for your positive feedback. We are thrilled to hear that you love your BIBO :-)

Posted 2 years ago

“Great to not have to fill a tank and to have plumbed in hot water in the right cup amount for my tea Thanks BIBO”

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Posted 2 years ago

Thank you for your feedback. We're really pleased that you are enjoying your new BIBO :-)

Posted 2 years ago

“Had my Bibo Classic for a few years and couldn’t be without it now, fast and friendly service when you need to replace the filters and UV Lamp and contact is quick and easy, always polite and professional 👍”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're so pleased to hear that you are always happy with the service provided by our team, and continued to love your BIBO!

Posted 2 years ago

“It's the best thing I got. The water is so good, and I love that it does hot and cold water.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are so pleased to hear that you are enjoying your BIBO!

Posted 2 years ago

“best in uk”

Helpful Report

Posted 2 years ago

Thank you for your great feedback! We certainly agree that our BIBO is great, so we are pleased to hear you are enjoying it!

Posted 2 years ago

“Excellent product and excellent customer service! AAA+++”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! We are thrilled that you love your new BIBO and have received our excellent customer service :-)

Posted 2 years ago

“Very Happy with my Bibo had one for several years and it has not let me down. When I have had minor problems the very helpful staff have always replied to my query at once. Excellent custom service for a great piece of kit. Thank you”

Helpful Report

Posted 2 years ago

Thank you for your very kind feedback! We are super pleased to hear that you have been enjoying the BIBO fo rmany years and have received great customer service :-)

Posted 2 years ago

“I have owned my BIBO for 9 years and wouldn’t be without it. Fantastic product and excellent customer service too.”

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Posted 2 years ago

We are so pleased to hear that you are still enjoying BIBO after many years! :) Thank you very much for your feedback.

Posted 2 years ago

“Had our BIBO for a month now and we’re not disappointed. Fabulous machine!”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are so pleased to hear that you are enjoying your new BIBO!

Posted 2 years ago

“prompt delivery of requested refill canister, then returned empty and just checked deposit confirmed in my account”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are really pleased to hear that you have been happy with the service received :-)

Posted 2 years ago

“During the summer the cold water is great and making a cuppa only takes seconds not having to wait for the kettle to boil.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. We are super happy to hear that you are enjoying your BIBO :-)

Posted 2 years ago

“I really love it.its soo easy to use..and water runs great”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are thrilled to hear that you are loving your new BIBO :-)

Posted 2 years ago

“I returned it as I didn't see any difference in the water quality compared to my old filter. The only benefit is to have easy access to cold and hot water. However, I'm not too fond of the fact that the same water was boiled more than once. I really feel the quality and taste of water decreases if it's constantly heated. That's why I returned the filter and ordered a regular electric kettle with temperature control instead.”

Helpful Report

Posted 2 years ago

“Looking great. Water taste ok. Only one things downside that system doesn't go immediately Sleep mode. All times screen on that will be burning screen.”

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Posted 2 years ago

Thank you for your feedback! We are really pleased that you are enjoying your BIBO!

Posted 2 years ago

“As soon as we ordered the water bar from Bibo Water I was contacted by Cascade who arranged the installation. It was all done in a very short space of time and I would heartily recommend them.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. We are really pleased to hear that you have had a great experience since purchasing your BIBO :-)

Posted 2 years ago

“The new bibo water machine is very good as it helps with water waste and it is easy to get hot or cold water when you need it”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback! We are super pleased to hear that you are enjoying your new BIBO! :-)

Posted 2 years ago

“Bought as a present and the recipient loves it.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are so pleased to hear this!

Posted 2 years ago

“Machi e is rubbish washers keep failing”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. I am very sorry to hear that you are experiencing an issue with one of our products. If you would like to contact our Customer Service Team, we will be more than happy to help you with this. You can reach the team by phone on 01993 880288, or by email at customers@bibowater.co.uk.

Posted 2 years ago

“Had a bibo since they first came to this country and have never used a kettle or bottled water at home since...filtered chilled water is a great saving on plastic bottles which is even more important these days. service and upkeep is easy and customer support is brilliant.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback, and for continuing to be part of the BIBO family. We're so pleased to hear that you have been enjoying your BIBO for such a long time, and continue to do so! :-)

Posted 2 years ago

BIBO Water is rated 4.6 based on 996 reviews