BIBO Water Reviews

Name: BIBO Water
Rating: 4.55

4.6 Rating 985 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.6

Based on 985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“During the summer the cold water is great and making a cuppa only takes seconds not having to wait for the kettle to boil.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. We are super happy to hear that you are enjoying your BIBO :-)

Posted 2 years ago

“I really love it.its soo easy to use..and water runs great”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are thrilled to hear that you are loving your new BIBO :-)

Posted 2 years ago

“I returned it as I didn't see any difference in the water quality compared to my old filter. The only benefit is to have easy access to cold and hot water. However, I'm not too fond of the fact that the same water was boiled more than once. I really feel the quality and taste of water decreases if it's constantly heated. That's why I returned the filter and ordered a regular electric kettle with temperature control instead.”

Helpful Report

Posted 2 years ago

“Looking great. Water taste ok. Only one things downside that system doesn't go immediately Sleep mode. All times screen on that will be burning screen.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are really pleased that you are enjoying your BIBO!

Posted 2 years ago

“As soon as we ordered the water bar from Bibo Water I was contacted by Cascade who arranged the installation. It was all done in a very short space of time and I would heartily recommend them.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. We are really pleased to hear that you have had a great experience since purchasing your BIBO :-)

Posted 2 years ago

“The new bibo water machine is very good as it helps with water waste and it is easy to get hot or cold water when you need it”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback! We are super pleased to hear that you are enjoying your new BIBO! :-)

Posted 2 years ago

“Bought as a present and the recipient loves it.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are so pleased to hear this!

Posted 2 years ago

“Machi e is rubbish washers keep failing”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. I am very sorry to hear that you are experiencing an issue with one of our products. If you would like to contact our Customer Service Team, we will be more than happy to help you with this. You can reach the team by phone on 01993 880288, or by email at customers@bibowater.co.uk.

Posted 2 years ago

“Had a bibo since they first came to this country and have never used a kettle or bottled water at home since...filtered chilled water is a great saving on plastic bottles which is even more important these days. service and upkeep is easy and customer support is brilliant.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback, and for continuing to be part of the BIBO family. We're so pleased to hear that you have been enjoying your BIBO for such a long time, and continue to do so! :-)

Posted 2 years ago

“I have ordered from Bibi a couple of time and they have always been brilliant to deal with.”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. We are so happy to hear that you have been pleased with the service provided and continue to be part of the BIBO family :-)

Posted 2 years ago

“A very convenient and effective way to produce sparkling water on demand. We normally fizz as needed and it is always fresh”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. We're thrilled to hear that you are pleased with your BIBO Fizz and enjoying the fresh sparkling water :-)

Posted 2 years ago

“Very pleased with Bibo Fizz which I purchased 18 months ago and use regularly. Excellent phone query service. Very polite, knowledgeable and helpful (a rarity these days!)”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're super pleased to hear that you are happy with your BIBO Fizz and the service received by our Customer Service Team :-)

Posted 2 years ago

“I’d like to leave the feed back but unfortunately we are still keeping are fingers crossed that one day we might actually receive the machine and will be able to use it”

Helpful Report

Posted 2 years ago

Thank you for your review. I am sorry to hear that you have not yet had your BIBO installed before receiving this review request. I can see that an engineer is scheduled to be with you on Thursday, therefore our technical partners will be confirming this with you shortly.

Posted 2 years ago

“Absolutely love our Bibo! No more waiting for the kettle or drinking Luke warm tap water. We were spending a fortune on fizzy drinks and bottled water. The rental cost is less than we spent on buying these plus it’s better for the environment. Installation was quick, easy and tidy. Would highly recommend.”

Helpful Report

Posted 2 years ago

Thank you for your wonderful feedback. We are really thrilled to hear that you are enjoying your new BIBO, and found our service to be quick :-)

Posted 2 years ago

“This is the best money I have ever spent because I get hot water and chilled water without having to keep filling it up”

Helpful Report

Posted 2 years ago

Thank you for your lovely feedback. We are super pleased to hear that you are happy with your new BIBO :-)

Posted 2 years ago

“Waited in 3 times, no visits no calls email saying we weren't in, turns out they were going to the wrong house, still not received filters now they're out of stock”

Helpful Report

Posted 2 years ago

Thank you for your feedback. I am very sorry to hear of the issues you have experienced with the courier. I can see that the delivery has now taken place successfully. Please do let us know if you experience any future delivery problems, and we will be sure to look into it right away for you.

Posted 2 years ago

“This is an excellent machine, well made and the customer service is outstanding. I would definitely recommend this company.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are really happy to hear that you are enjoying your BIBO Fizz, and that you have experienced excellent service from our team :-)

Posted 2 years ago

“Absolutely love my Bibo machine. Customer service has been outstanding, with a couple of little niggles sorted out quickly and efficiently.”

Helpful Report

Posted 2 years ago

Thank you for leaving feedback. We're really pleased that you love your new BIBO, and that our Customer Service Team have been on hand to help you with your queries! :-)

Posted 2 years ago

“We love sparkling water and using the Bibo system we can drink it without having to buy in plastic bottles. The return system for the empty cylinders is free and on receipt Bibo credit us with £10. We have been using Bibo for over a year and enjoy the product; and if assistance is needed the staff are really helpful.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're super pleased to hear that you are enjoying using your BIBO Fizz, and that our team have always been able to help!

Posted 2 years ago

“Love my BIBO. The chilled and filtered cold water has been wonderful during the heatwave. The ‘on tap’ heated water is also fantastic. We wouldn’t be without it now.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're really pleased to hear that you have been enjoying your BIBO!

Posted 2 years ago

BIBO Water is rated 4.6 based on 985 reviews