BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,003 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.5

Based on 1,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since buying the bibo, we have enjoyed not having to wait for a kettle to boil and a lovely ice cold glass of water on a hot summers day. It was very easy to plumb in, the hardest part was to decide where to put it in our kitchen.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, Mike. Glad you took advantage of the instant chilled water during our brief summer!

Posted 9 years ago

“Great efficient installation, fabulous product. Can't imagine life without it now!”

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Posted 9 years ago

Thanks for the feedback, Brian

Posted 9 years ago

“So lovely and easy to use a touch of a button and hot water or cold. A little drip from the tray but easy to mop up Would recommend to those who find weight difficult.”

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Posted 9 years ago

Hi Sue, thanks for the comments. Keep an eye on the dripping as it could be an indication of a lime scale build up. If it is, then don't forget to use our hot tank cleaning kit to flush the scale out! :)

Posted 9 years ago

“Great quality products but very expensive.”

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Posted 9 years ago

Hi Angela, thanks for your comments.

Posted 9 years ago

“Filters very expensive better with a kettle I was £99 for filters and only does for one year so I think I will be going back to a kettle”

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Posted 9 years ago

Hi Irene, many thanks for your feedback. We do offer a filter pack delivery service where a years’ supply of filters costs £74.50, equivalent to just 20p per day! Please do let me know if you would like to be on the service, rather than purchasing the filters outright - customers@bibowater.co.uk

Posted 9 years ago

“Moved house recently and was worried that I might be without my precious BIBO which we now can't live without! Fortunately, your installer was able to come on the day requested and did a great job amidst the chaos. Thank you.”

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Posted 9 years ago

Hi Shelagh, so glad to hear your BIBO was up and running straight away!

Posted 9 years ago

“Very good service on purchasing, queries since have been answered promptly, more ongoing maintenance than expected though makes product costly”

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Posted 9 years ago

Thanks for your comments, Linda and sorry to hear you feel the product is costly.

Posted 9 years ago

“Just love Mr Bibo! Thank you”

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Posted 9 years ago

Hi Peter, great to hear!

Posted 9 years ago

“A Bibo water machine is one of those pieces of equipment you dont realise how much you value it until you go away on holiday and have to resort to chilling water and using a kettle. Constant water for making tea and coffee is highly efficient, no wasting of time or boiling more water than required. Using Bibo for cooking vegetables and pasta is perfect as there is no residue or nasty debris also going into the pan. Our cold water supply is delivered to the house from piping just below the surface so having cold water was impossible, it was always luke warm, now with Bibo it is perfect for drinks and we have saved money by avoiding buying sodas and other canned or bottled drinks. For our family of 6 it has been a great investment and providing you follow the instructions to clean and maintain the machine it runs perfectly. Graham Crawshaw”

Helpful Report

Posted 9 years ago

So pleased to hear you and your family love your BIBO, Graham! :)

Posted 9 years ago

“Fair cost for water needs at all temperatures”

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Posted 9 years ago

Thanks for your feedback Rupert. :)

Posted 9 years ago

“Have found the Bibo Water very useful even though the replacement units are quite expensive. Unfortunately it is now leaking when I use it which means it is out of action, which is quite distressing.”

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Posted 9 years ago

Hi David, pleased to hear you have found your BIBO useful. We are sorry to hear your BIBO is leaking and we will be in touch to get this sorted for you!

Posted 9 years ago

“This is the best thing in my kitchen, besides the cook!”

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Posted 9 years ago

We'll take that! Thanks Neil! :)

Posted 9 years ago

“I now couldn't live without my Bibo, one of the best things we have bought as a family, we all use it so much. It's so convenient , you very quickly take it for granted. The thing I like is there is no wastage, I used to run the tap for cold water all the time, if it broke today would be ordering a new one tommorow, I've had mine 3 years now and it's never let me down. The service is great too, thanks Bibo! Zoe Robinson”

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Posted 9 years ago

Thank you for the great feedback Zoe. We are so happy to hear you and your family love your BIBO! :)

Posted 9 years ago

“Pleased to have dicovered Bibo. The quality of the machine and the end product are first class. When things do not work exactly as intended then the service received has been excellent.”

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Posted 9 years ago

And we are pleased you discovered us too, Jack! :)

Posted 9 years ago

“Very helpful over the phone and data good on their system to know our machines history and problems.”

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Posted 9 years ago

Hi Geraldine, thanks for the feedback! :)

Posted 9 years ago

“Have not used a kettle since purchasing our Bibo. It's great always to have really cold water and great just to make a single cup of tea or coffee. Would recommend .”

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Posted 9 years ago

Hi Marigold, it's good to hear you've said goodbye to your kettle! :)

Posted 9 years ago

“Generally good, if pushed (like I am being) then the controls could be more idiot proof - not everybody wants to read the instruction manual before using.”

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Posted 9 years ago

Hi Ernie, thanks for your feedback.

Posted 9 years ago

“We are very pleased with the Bibo. It has transformed our tap water. Some of our visitors regularly ask for a glass rather than other beverages on offer! When the refrigeration motor shuts down it does so quite noisily, but we are assured that this is normal. We are really glad we bought it. Installation in Cornwall was not a challenge for the company.”

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Posted 9 years ago

Hi Hugh, thanks for your feedback. We think that BIBO water should always be the drink of choice! :)

Posted 9 years ago

“I. Really enjoy my BIBO ,It I is so quick and convenient,just the right amount, no uneccessary boiling, and i love the cold water.”

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Posted 9 years ago

Hi Marian, thanks for the comments and we are glad to hear you love the convenience a BIBO brings!

Posted 9 years ago

“We are delighted with our Bibo Classic. Cold water never tasted so good! There is always a friendly voice at the end of the telephone if you should have a problem. Filter service quick and efficient.”

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Posted 9 years ago

Hi Brenda, thank you for your kind words. We are pleased to hear you are enjoying you cold water!

Posted 9 years ago

BIBO Water is rated 4.5 based on 1,003 reviews