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BIBO Water Reviews

4.6 Rating 996 Reviews
89 %
of reviewers recommend BIBO Water
4.6
Based on 996 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy
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BIBO Water 5 star review on 26th January 2025
Jonathan Hill
BIBO Water 5 star review on 20th January 2025
Robert Claydon
BIBO Water 5 star review on 7th July 2022
Rebecca Gregory
BIBO Water 5 star review on 17th June 2022
Andrew Janeway
BIBO Water 5 star review on 5th May 2022
Roger Booth
BIBO Water 5 star review on 14th March 2022
Gail Morton
BIBO Water 5 star review on 10th March 2022
Pat Holmes
33
Anonymous
Anonymous  // 01/01/2019
Very good water machine. Very quick hot or cold cup. No more hassle to fill up water tank. I just love it. šŸ˜Š
BIBO Water 5 star review on 12th November 2021
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Posted 3 years ago
Installer was on time he clearly explained how to use the machine and was friendly.
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Posted 3 years ago
Really pleased with it,really easy to use and good instructions 5 stars all round.
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Posted 3 years ago
Questions were answered very promptly with very complete and helpful responses. April was very polite and helpful.
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Posted 3 years ago
We are on our second Bibo we find it extremely convenient to have hot water on demand. We are in a hard water area and find we need to descale regularly that cupeled with the normal reusing costs we find the running costs high. We have no comparison to compare it with so e except it as we are very pleased with the unit.
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Posted 3 years ago
Excellent service
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Posted 3 years ago
At the moment to give 2* because they messed up my delivery and installation which meant to happen at the same time...(its a no brainer idea to do happen at the same time) However the installation company sent the machine ahead via courier & of course since no notice about this, then the delivery was missed and the installer came the following day looking for it... He could have brought it by himself..?
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Posted 3 years ago
My bibo water still hasn't been fitted so i dont know why i have received this email
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Posted 3 years ago
Does what it says on the tin , I just love it !ā˜•ļøšŸ‘
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Posted 3 years ago
Iā€™ve wanted a filtered water system for a couple of years and now we have the Bibo the whole family has made the most of it. We use it all the time and itā€™s actually increased the amount of water the children drink during the day. Having a hot cup of tea first thing without boiling the kettle is a real luxury but the fact itā€™s also filtered makes everything taste much cleaner.
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Posted 3 years ago
Great addition to our kitchen. No more messing about filtering water for kettle. Instant hot water, so no waiting for the kettle to boil. We love it.
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Posted 3 years ago
Simply the best decision Iā€™ve made
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Posted 3 years ago
Can't do without it! Best thing since the toaster for sliced bread! Customer service is second to none. I just purchased my second machine after 9 years (If it's not broke, don't fix it). Thanks BIBO
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Posted 3 years ago
Fast delivery, stylish, can really taste a difference with the filtered water which is chilled to a perfect temperature and it feels like quite a luxury to not boil a kettle! Everyone in the house is drinking more water too, bonus.
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Posted 3 years ago
I have owned a Bibo for over 8 years I have been so impressed with it and the service and help from Bibo, when my original Bibo sadly died I immediately enquired about a replacement. This was delivered the next day which I am very happy with I cannot imagine life without a Bibo.
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Posted 3 years ago
Excellent product, expensive to run for home use.
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Posted 3 years ago
Love my Bibo, instant hot water no more waiting for kettles to boil. Very easy to use and the cold water is great too. Very happy with it. Installation was quick and easy. Would definitely recommend it
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Posted 3 years ago
My first CO2 bottle exchange went really well. Customer service is fantastic and fair pricing.
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Posted 3 years ago
Great service, delivered quickly. We installed it ourselves which was quick and easy and it works very well. We had been used to a hot water dispenser but this is great as itā€™s plumbed in without constant refilling. Wouldnā€™t be without it.
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Posted 3 years ago
Love it BUT- Great hot and cold on demand. We rent ours. Had an issue spitting out hot water and tray leaked(hole) all over side daily. Service was good came out promptly to have look saying was 'normal' but first 6 months was no issue now tray filling up every day. Not sure now wether to keep after a year. Great idea but not if faulty.
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Posted 3 years ago
BIBO Water is rated 4.6 based on 996 reviews