BIBO Water Reviews

Name: BIBO Water
Rating: 4.55

4.6 Rating 985 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.6

Based on 985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After installation hiccup, which was remedied in full by the excellent customer service team, I’m pleased to say I’m an owner of the Bibo system. The team are fantastic, as is the product. Set the timer for on/off right away to save pennies”

Helpful Report

Posted 4 years ago

“Love this, create tasting water. Immediate hot or cold. Just need to figure out the sleep function and we'll be sorted.”

Helpful Report

Posted 4 years ago

“Generally speaking the unit works well and produces hot and cold filtered water to order.The main problem I have had is difficulty removing and replacing the filter unit for descaling. I was not supplied with keys for either the Filter itself which needs to be removed for descaling or for the cleaning cartridge.”

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Posted 4 years ago

“Suits my Household needs perfectly”

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Posted 4 years ago

“Please get my name right it is John Proud and yes we are very happy with our Bibo”

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Posted 4 years ago

“Very pleased with the machine and installation. Please note that when you enter a 'lease' agreement the machine provided could be a refurbished machine. Ours arrived with some damage and a very dirty water tray but customer service was outstanding in sending replacements out.”

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Posted 4 years ago

“Love the water and Bibo, but had problems with the hot water tank cleaner. The filter has a cap which is supposed to be removed by an allan key, but the key doesn’t fit the hole properly. After trying for several minutes the cap just sheered off and I couldn’t get it open.”

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Posted 4 years ago

“Love my Bibo. Was lost without it when it broke down. Now making sure to descale regularly.”

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Posted 4 years ago

“It's funny I am giving a review even before getting my bibo yet. Mim the agent I spoke to some time back was excellent at advice. I will be getting my BIBO as soon as possible and be back for review on the machine”

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Posted 4 years ago

“Have all ways been impressed with the support from BIBO and our resent problems have been no different. Good, fast and help service. Our previous classic gave 7 years of good service we hope our new one will give the same.”

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Posted 4 years ago

“Excellent, always have Boiling hot or ice cold water to hand.”

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Posted 4 years ago

“Now that I know how to maintenance my unit I find that I cant do without it. I have to continually readdress the temperatures etc.”

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Posted 4 years ago

“Very affordable monthly rental which includes filters and UV light replacement parts without having to purchase them separately. Better choice compares to the competitors.”

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Posted 4 years ago

“Straightforward installation, lovely chilled and filtered water. Bibo looks amazing in the kitchen too! Nice company to deal with and get the sense they’d iron out any issues quickly. 5* recommended”

BIBO Water 5 star review on 16th February 2020

Helpful Report

Posted 4 years ago

“Excellent product and service. We have the classic on rental at home. Filtered hot and cold water on demand and the Classic looks good and is simple to use, what's not to like. The machine was installed on the agreed day and time, the Customer Service Team are exceptional. Thanks Bibo.”

Helpful Report

Posted 4 years ago

“Love this machine though the annual subscription I think is a bit expensive. Recently bought a cleaning kit. Because the plug at the top is plastic and tight the Allen key just spins in it now - it’s meant to be two use but I won’t be able to use it again without some effort. Also it’s now starting to leak from the bottom. Haven’t yet worked out why.”

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Posted 4 years ago

“An excellent machine, we have a company of around 30 people and it provides us with constant boiling and chilled water.”

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Posted 4 years ago

“Easy to order, quick to install and the water tastes great.”

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Posted 4 years ago

“We have only had our machine for a week but the customer service experience has been excellent. So far so good we love the machine and cant fault it. Our engineer was very friendly and really professional. I wish we had bought one of these years ago.”

Helpful Report

Posted 4 years ago

“I have had a couple of machines now and I have nothing but great service The machines arrived quickly after ordering The staff are on the ball if anything doesn’t look quite right about an order they are quick and polite to check with you”

Helpful Report

Posted 4 years ago

BIBO Water is rated 4.6 based on 985 reviews