BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,002 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.5

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

Write Your review

Tell us how BIBO Water made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bibo saves us time at break time and delivers hot and cold drinks all year round without the wait. No more kettles and less mess.”

Helpful Report

Posted 5 years ago

“I have had a Bibo for 10 years, this is an exceptional product with knowledgable people in the organisation and a first class customer service. Highly recommended.”

Helpful Report

Posted 5 years ago

“The machine is good but the replacement filter cartridges are very expensive”

Helpful Report

Posted 5 years ago

“Had a virgin pure before and it doesn't compare to my new bibo machine, definitely recommend to friends”

Helpful Report

Posted 5 years ago

“Very professional service from the installer to the customer services Absolute fantastic machine does what it says would recommend to anyone No more kettles very happy Thanks”

Helpful Report

Posted 5 years ago

“I must say that I had some really good assistance over the last couple of days helping me to solve first of all a leak that turned out to be limescale build up and cleaning the tank. This did lead me to a further problem of creating a heating error which again April from their Customer Services team talked me through taking the sides off and resetting the machine and checking for leaks. April allowed me plenty of time, came up with a process of elimination on all faults that could have occurred and finally resetting the machine. Not content with that she double checked each procedure with me to ensure I was left with a machine up and running. Great customer service, great employee and thank you.”

Helpful Report

Posted 5 years ago

“Boiling, hot, cool filtered water anytime. Fantastic!!!”

Helpful Report

Posted 5 years ago

“recommended by a friend. it is much better than the Virgin Pure I had previously.... always leaking, lots of callouts :( This BIBO one is excellent so far :)”

Helpful Report

Posted 5 years ago

“We have had our BIBO for five years or so now and love it. Instant hot water and delcious chilled all from one neat unit.”

Helpful Report

Posted 5 years ago

“I ordered additional parts for bibo classic.”

Helpful Report

Posted 5 years ago

“Had my bibo fitted yesterday and we love it so far.”

BIBO Water 5 star review on 6th August 2019

Helpful Report

Posted 5 years ago

“Our family are visiting us for the summer, and our bibo broke, you cannot believe how upset everyone was lucky we were able to get the spare part in 2 days, so happiness was returned to the house 😱”

Helpful Report

Posted 5 years ago

“Really enjoy drinking quality water especially in this hot weather!!”

Helpful Report

Posted 5 years ago

“Ask me when its been delivered”

Helpful Report

Posted 5 years ago

“First of all, the folks at Bibo were great. The product arrived next day delivery, a bit of a glitch with the set up as the 'menu' button refused to work properly. A quick call got an instant response, the promise of a technician call within 2-3 days. Unfortunately he turned up with the wrong part! Not his fault, as the innards of the BIBO unit had changed! An update meant an improved control unit was required. The correct replacement unit was sent to me over the weekend and the technician returned the next day to instal. All working near perfectly now. The handbook refers to a hard water test that should have accompanied the unit, but no sign of it, even after an email request. The unit means a new level of convenience - instant hot/cold water - no more noisy boiling kettles! Overall happy with the purchase!”

Helpful Report

Posted 5 years ago

“Am very pleased with my bibo looks good and water is fresh and tasty”

BIBO Water 5 star review on 30th July 2019

Helpful Report

Posted 5 years ago

“We have had a BIBO machine in the office for the last 5 years - it has been a real workhorse. We had to replace it, and chose the self-installation option. April in customer services was brilliant, she patiently talked me through what I needed to do , and we are now up and running! Thanks April!”

Helpful Report

Posted 5 years ago

“Clean, stylish and great tasting water.”

Helpful Report

Posted 5 years ago

“Am still using my BIBO Classic but the cost of filters and de scaling bottles is becoming close to where we can’t afford it and when that happens we will have to give up using it.”

Helpful Report

Posted 5 years ago

“Fast delivery. A+”

Helpful Report

Posted 5 years ago

BIBO Water is rated 4.5 based on 1,002 reviews