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BIBO Water Reviews

4.5 Rating 1,002 Reviews
89 %
of reviewers recommend BIBO Water
4.5
Based on 1,002 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy
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01993 880287

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BIBO Water 5 star review on 26th January 2025
Jonathan Hill
BIBO Water 5 star review on 20th January 2025
Robert Claydon
BIBO Water 5 star review on 7th July 2022
Rebecca Gregory
BIBO Water 5 star review on 17th June 2022
Andrew Janeway
BIBO Water 5 star review on 5th May 2022
Roger Booth
BIBO Water 5 star review on 14th March 2022
Gail Morton
BIBO Water 5 star review on 10th March 2022
Pat Holmes
33
Anonymous
Anonymous  // 01/01/2019
Bibo saves us time at break time and delivers hot and cold drinks all year round without the wait. No more kettles and less mess.
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Posted 5 years ago
I have had a Bibo for 10 years, this is an exceptional product with knowledgable people in the organisation and a first class customer service. Highly recommended.
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Posted 5 years ago
The machine is good but the replacement filter cartridges are very expensive
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Posted 5 years ago
Had a virgin pure before and it doesn't compare to my new bibo machine, definitely recommend to friends
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Posted 5 years ago
Very professional service from the installer to the customer services Absolute fantastic machine does what it says would recommend to anyone No more kettles very happy Thanks
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Posted 5 years ago
I must say that I had some really good assistance over the last couple of days helping me to solve first of all a leak that turned out to be limescale build up and cleaning the tank. This did lead me to a further problem of creating a heating error which again April from their Customer Services team talked me through taking the sides off and resetting the machine and checking for leaks. April allowed me plenty of time, came up with a process of elimination on all faults that could have occurred and finally resetting the machine. Not content with that she double checked each procedure with me to ensure I was left with a machine up and running. Great customer service, great employee and thank you.
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Posted 5 years ago
Boiling, hot, cool filtered water anytime. Fantastic!!!
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Posted 5 years ago
recommended by a friend. it is much better than the Virgin Pure I had previously.... always leaking, lots of callouts :( This BIBO one is excellent so far :)
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Posted 5 years ago
We have had our BIBO for five years or so now and love it. Instant hot water and delcious chilled all from one neat unit.
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Posted 5 years ago
I ordered additional parts for bibo classic.
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Posted 5 years ago
Had my bibo fitted yesterday and we love it so far.
BIBO Water 5 star review on 6th August 2019
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Posted 5 years ago
Our family are visiting us for the summer, and our bibo broke, you cannot believe how upset everyone was lucky we were able to get the spare part in 2 days, so happiness was returned to the house 😱
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Posted 5 years ago
Really enjoy drinking quality water especially in this hot weather!!
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Posted 5 years ago
Ask me when its been delivered
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Posted 5 years ago
First of all, the folks at Bibo were great. The product arrived next day delivery, a bit of a glitch with the set up as the 'menu' button refused to work properly. A quick call got an instant response, the promise of a technician call within 2-3 days. Unfortunately he turned up with the wrong part! Not his fault, as the innards of the BIBO unit had changed! An update meant an improved control unit was required. The correct replacement unit was sent to me over the weekend and the technician returned the next day to instal. All working near perfectly now. The handbook refers to a hard water test that should have accompanied the unit, but no sign of it, even after an email request. The unit means a new level of convenience - instant hot/cold water - no more noisy boiling kettles! Overall happy with the purchase!
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Posted 5 years ago
Am very pleased with my bibo looks good and water is fresh and tasty
BIBO Water 5 star review on 30th July 2019
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Posted 5 years ago
We have had a BIBO machine in the office for the last 5 years - it has been a real workhorse. We had to replace it, and chose the self-installation option. April in customer services was brilliant, she patiently talked me through what I needed to do , and we are now up and running! Thanks April!
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Posted 5 years ago
Clean, stylish and great tasting water.
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Posted 5 years ago
Am still using my BIBO Classic but the cost of filters and de scaling bottles is becoming close to where we can’t afford it and when that happens we will have to give up using it.
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Posted 5 years ago
Fast delivery. A+
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Posted 5 years ago
BIBO Water is rated 4.5 based on 1,002 reviews